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Hilton Universal honored for outstanding guest service

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TripAdvisor has awarded the Hilton Los Angeles/Universal City Hotel with a Certificate of Excellence, which honors hospitality businesses that deliver consistently great service. The designation is presented to about 10% of the businesses on TripAdvisor that consistently receive positive reviews over the past year. There is no application process for the Certificate of Excellence and the achievement is earned over time. Hilton Los Angeles/Universal City Hotel welcomes guests with bright, open spaces complimented by panoramic views of the San Fernando Valley. The Hotel with 495 rooms, more than 30,000 square feet of meeting and convention space has been a staple of the Valley for over 30 years given its location adjacent to Universal Studios and just minutes from Hollywood.

The is the second accolade bestowed upon the Hilton Los Angeles/Universal City Hotel this year from TripAdvisor. Earlier the hotel’s restaurant, Café Sierra, received a Certificate of Excellence. Well known for its Seafood and Prime Rib Buffet and Champagne Brunch, Café Sierra was also recently voted “The Best Buffet in LA” by the Los Angeles Daily News.

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