NAINOBI – Jumia Travel is seeking to further empower its hotel partners across all markets with top-notch technology by unveiling the Web Extranet, a web version of the previously launched Extranet App on Android. The tool allows hotel managers to confirm and view their incoming Jumia Travel reservations, change their rates and update availability.
According to Charles de Moucheron, Chief Operating Officer at Jumia Travel, The Extranet Web is a logical addition after the launch of the Extranet App. “After integrating the first channel managers in May 2016, we are now integrating multiple hospitality software solutions for our hotels partners to work better with us. While the App lets you market your hotel when on the go, the web version lets hotel managers and their staff work comfortably from their workstation.
It was built using the latest technology, delivering the shortest loading time currently available in the market, this is essential to accommodate markets where internet speed is still limited,” he said.
The new version is a so-called progressive web application, which delivers an app-like experience to the user. With a market that is highly characterized by a "mobile-first" adaptation, the tool is mobile-optimized, which means the app size can adapt to any screen size; be it on the mobile, smartphone, tablet or desktop.
"It’s like giving me the total control of my Hotel on your platform on the go, anywhere I am in the world", Jadas Jean, General Manager, Ibis Lagos ikeja. "The sentiments are echoed by Morning sides Suites Frontdesk Supervisor Samson Aiyelabola, who notes that "The Web Extranet is user friendly and simple to control critical aspect of the business".
New features such as reviews, statistics and a finance section where hotels can review their invoices will soon be introduced. The launch of the Web Extranet is part of a wider program by Jumia Travel to bring on board the latest technology to the hospitality industry in order to democratize travel in Africa.
Benjamin Amegashitsi, Head of Revenue Management (Ghana) also said "I believe accuracy in pricing and availability would definitely transform customer experience. This could be achieved with the Jumia Travel extranet. Workable on phones, desktops and tabs is great news for hotel managers and a relief for Jumia Travel leading to more satisfied guests and a better customer experience".