Now, travelers, airport staff, and visitors alike can take advantage of a new mobile meal delivery service to order their favorite food for pickup or delivery inside the airport directly from their smartphone or digital device. Fraport USA’s new GateWaiter program launched this month at Baltimore/Washington International Thurgood Marshall Airport, offering a convenient, self-service option for hungry fliers on the go. More than a dozen airport restaurants and select retail outlets are participating, and more locations are added to BWIGaitWaiter.com each day.
Scanning the QR Code brings up a variety of restaurant options on BWIGateWaiter.com, searchable by location and cuisine, along with estimated order and delivery times. Guests can pick up their order at the restaurant’s carryout counter or have it delivered to their chosen location at the airport. They can also can opt-in for status alerts. Pickup is free or guests can choose the delivery option for a nominal fee. For a limited time, BWI Marshall guests have an opportunity to try the delivery service at no cost. The Grab go-to app and companion to BWIGateWaiter.com can also be downloaded at getgrab.com. Fraport USA’s GateWaiter Mobile Meal Delivery Service is being rolled out in U.S. airports, including Cleveland Hopkins International Airport (CLE). The platform is powered by Servy’s Grab Airport Marketplace technology, with delivery by AtYourGate. Grab® is the largest e-commerce platform in airports worldwide.