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Nova Plaza Hotels selects Revinate as Reputation & Surveys Technology Partner

Turkish hotel group looks to boost guest experience and online rankings with Revinate’s award-winning Guest Feedback solution.

Revinate, the hospitality industry’s leading marketing automation and guest feedback solution, announced a new partnership with Nova Plaza Hotels. The Turkish hotel group selected Revinate to manage online reputation and post-stay surveys for its four Istanbul properties: Nova Plaza Crystal Hotel, Nova Plaza Boutique and Spa, Nova Plaza Taksim Square, and Nova Plaza Park Hotel.

With the adoption of Revinate’s industry-leading Guest Feedback solution, Nova Plaza aims to further enhance the guest experience, increase online rankings, and benchmark its guest satisfaction performance against key competitors.

“One thing that really impresses us about Revinate is how well the solution allows us to analyze our competitors. We can use this intelligence to help us exceed service standards and provide an unparalleled experience for our guests,” says Murat Bayram, General Manager at Nova Plaza Park. “We also selected Revinate because of their partnerships with TripAdvisor and Google, which we know will really benefit us as we look to increase our online rankings.”

“We are thrilled to welcome Nova Plaza Hotels to the Revinate Guest Feedback family,” says Kelly Robb, Senior Director of Marketing and Growth at Revinate. “We look forward to helping Murat and team reach their guest service and online goals with our cutting-edge technology, built specifically for hoteliers.”

Co-Founder & Chief Editor - TravelDailyNews Media Network | Website | + Posts

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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