The Waikiki Beachcomber represented a $35 million modernization project under the Outrigger brand that sought to create the feel of a Hawaiian beach house in the middle of the city. And as anyone knows today, home is where the digital experience is. Starting at the Beachcomber, that package includes mobile apps for finding information and interacting with hotel staff, a digital concierge kiosk for exploring what Hawaii has to offer, and a network of smart, in-room TVs from LG Business Solutions USA designed to make guests feel at home. In the Beachcomber’s new activities lounge and concierge desk, a video wall comprising four large-screen LG digital signage displays and an LG touchscreen digital kiosk welcomes guests. When they enter the lounge, the display installation helps them discover new experiences they can explore on the island.
Each of the Beachcomber’s nearly 500 guest rooms include a 55-inch smart hotel TV (LG’s UT770H series). Designed specifically for use in hotels, these TVs feature LG’s exclusive NanoCell technology for displaying vibrant colors and sharp images with more than 8 million pixels for 4K Ultra HD resolution. The TVs are so slim - with virtually no bezel - that Shaff says many of the Beachcomber’s rooms were designed so the TVs could be mounted on the wall, some even framed, to give guests more physical space in which to enjoy themselves.