PENDLETON, Ore. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful installation of a high-performance WiFi network upgrade at Radisson Hotel Pendleton Airport. Owned and operated by Makad Corporation, an organization with decades of expertise in hotel development and management, Radisson Hotel Pendleton Airport can now cater to widespread demands for fast and reliable internet access in order to ensure a hassle-free stay experience that lives up to modern guest expectations.
Striving to provide unmatched service quality for each of its development projects located throughout North America, Europe, Asia and the Middle East, Makad Corp. leadership recognized that for its hotel properties, superior WiFi performance is essential to achieving guest satisfaction. For Radisson Hotel Pendleton Airport, this was especially crucial as guests continuing with their travels frequently require reliable internet access to check in with family and friends, catch up with work or view streaming subscriptions. After performing research into several competing providers, Makad Corp. selected HIS as the ideal partner to resolve spotty WiFi coverage and slow speed issues. Using HIS expertise, the property was able to implement a cost-effective upgrade that nevertheless delivered high-performance connectivity throughout all onsite areas. This included HIS strategically installing state-of-the-art Ruckus access points, ensuring strong WiFi signal penetration that can reach guest devices regardless of any physical obstructions such as the presence of thick walls.
“For each of our hotel locations, Makad Corp. aims for only the best in WiFi service performance as we understand how vital it is to addressing today’s guest needs,” said Elie Makad, CEO of Makad Corporation. “This meant that we were interested in working with the industry’s leading network technology provider and HIS fit the description perfectly. From initial planning to the implementation phase, HIS delivered a transparent, swift and painless experience, with the end result exceeding our expectations. Thanks to their responsiveness and willingness to do what is needed to achieve desired results, we look forward to expanding our relationship with HIS to enhance the online connectivity of other Makad Corp.-operated hotel locations.”
By partnering with HIS, Radisson Hotel Pendleton Airport also gains access to 24/7 support services. Staffed by industry-leading network technology experts, HIS support ensures the swift resolution of any WiFi performance issues that can negatively affect guest experiences. HIS 24/7 support is also readily available to assist with guest troubleshooting concerns. This can include providing assistance with WiFi login difficulties, setting up a private VPN and much more.