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Servy brings top digital ordering platform to DCA and IAD

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‘Order Now’ allows passengers to skip the line and easily order via mobile phones.

MarketPlace Development, in conjunction with The Metropolitan Washington Airports Authority (MWAA) and Servy, the enterprise self-service platform for hospitality, announces the launch of Order Now at Reagan National Airport (DCA) and Dulles International Airport (IAD). Servy continues the expansion of its US presence, bringing its leading omnichannel digital ordering platform to both airports as summer travel picks up.

The programs will be powered by Servy’s Grab Airport Marketplace, the largest e-commerce platform to connect customers to airport restaurants and retailers. They will allow travelers to conveniently order and pay for food and beverages via their phones from outlets airport-wide at both IAD and DCA. Later this summer, passengers will have the added convenience of ordering delivery straight to their gate via AtYourGate.

Branded IAD Order Now and DCA Order Now, travelers can order from fan favorites and top national chains through IADOrderNow.com and DCAOrderNow.com. Additionally, the platform is available through the DC Airports app anywhere you see “Place Mobile Order” as well as through other in-airport platforms including select airline apps. Beginning today, restaurants participating in the Order Now program are listed below. Throughout the remaining months of 2022, more restaurants at both IAD and DCA will join Order Now, giving travelers more options when ordering ahead.

Reagan National Airport

  • &pizza (Gates D35-D45)
  • American Tap Room (Gates D35-D45)
  • Ben’s Chili Bowl (National Hall near Gates C23-C34)  (Launching soon)
  • Big Bowl (Gates C23-C34)
  • Bracket Room/Green Beans Coffee (Gates B10-B22)
  • CAVA (Gates B10-B22) (Launching soon)
  • Chick-fil-A (National Hall near Gates C23-34)  (Launching soon)
  • Georgetown Gourmet Market (Gates D35-D45)
  • Good Stuff Eatery (Gates B10-B22)
  • Kapnos Taverna (Gates D35-D45)
  • Magic Pan (Gates C23-C34)
  • Qdoba Mexican Grill (National Hall near Gates B10-B22)
  • Say Si Bon! (Gates C23-C34 and Gates D35-D45)
  • Sip, Munch & More (Gates B10-B22)  (Launching soon)
  • Taylor Gourmet (Gates C23-C34)
  • U Street Pub (Gates C23-C34)
  • Washington Pour Bar (Gates D35-D45)
  • Wow Bao (Gates D35-D45)

Dulles International Airport

  • &pizza – Concourse B
  • &pizza – Concourse C
  • Bar Symon – Concourse D
  • Be Right Burger – Concourse C
  • Bracket Room – Concourse B
  • Capitol Grounds Coffee –Baggage Claim
  • Capitol Grounds Coffee – Concourse B
  • Chef Geoff’s – Concourse C
  • DC Craft Brews – Concourse D
  • Jersey Mike’s Subs – Concourse A
  • Smashburger – Concourse A
  • Subway – Z Gates
  • Subway – Concourse C
  • Vino Volo – Concourse B
  • Wendy's – Concourse B

Jason Rickoff, SVP of Business Development at Servy said “As travel continues to pick up across the board in the U.S and beyond, it is vitally important for airports to provide digital ordering options for guests, who now expect them as standard in all areas of their lives. Through Servy’s Grab Airport Marketplace, IAD Order Now and DCA Order Now offer convenient, flexible options, enabling travelers and airport staff to easily place orders from digital devices for pick-up, with the option coming later this summer of having their choices delivered to them in the airport. We’re thrilled to be launching this program with Metropolitan Washington Airports Authority and MarketPlace Development to enhance the travel experience and reach more guests during their journey through the Mid-Atlantic region.”

“We’re very excited to collaborate with Servy in bringing the Order Now digital platform to IAD and DCA. Since its inception, the intent of our company has been to transform the passenger experience and provide innovative amenities for travelers at our airports. Through this partnership, we are able to further implement this goal,” said Mike DiCosola, President of MarketPlace Development.

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