Hotel owners are some of the hardest-working people out there. They have to deal with building their hotels, filling them up with guests, and managing all aspects of running a hotel business. However, sometimes they forget about the little things that need to be done for their business to run smoothly. This blog post will discuss six important things you should make sure you check off your list if you want to provide your guests with a memorable stay in your hotel.
A clean and inviting lobby
One of the primary things that you always need to have in check as a hotel owner is a clean and inviting lobby. The lobby is the first impression that guests have of your hotel, so you want to make sure it looks impeccable. You can do this by having a clean desk for them to check in at, as well as comfortable chairs where they can relax while waiting for a room to be available. If there are stains or marks on the floor that need cleaning up, you need to clean that up too.
Clean rooms with comfortable beds, towels, and toiletries
Another thing that you need to carefully look into is the rooms in your hotel. You want to make sure that they are clean, which you can inspect by entering the room and checking for any stains or other issues. The beds need to have comfortable mattresses and pillows, as well as fresh sheets and comforters. You should also have a variety of bed sizes available to cater to the varying number of guests that you need to accommodate. Additionally, there should also be a spare blanket in case it gets too cold at night.
If you are aiming to keep your guests happy, then you will want to make sure that they have all of the amenities available at their disposal. This means providing them with a comfortable bed and pillows as well as clean sheets so they don't get bored during their stay. Additionally, you should also offer quality toiletries for them to use in the bathroom so they feel refreshed after taking a shower or bath. Hotel guests will appreciate having warm and comfortable towels to use in the bathroom, as well as clean toiletries that they can leave behind when checking out.
A great breakfast buffet
While hotel guests are staying with you at your establishment, they will likely want a hearty breakfast before going about their day. Therefore, you need to have a good breakfast buffet available if you want to keep them coming back. You can offer a variety of eggs, bacon, waffles, yogurt, and more so that your guests don't get tired of eating the same thing day after day. Additionally, you should also have fresh fruit available since it is healthy and delicious.
Variety of food throughout the day
While some guests will only stay for one night and then leave the next morning, others may be staying with you for an extended period. Therefore, it is important to make sure that the restaurant in your hotel also has a variety of healthy food available at all times. You can offer everything from salads and soups to sandwiches and burgers, as well as a variety of healthy smoothies. This way they will never get tired of eating at your hotel and can always be accommodated with something that sounds appetizing. You may even garner patrons who are not there to check in but only to enjoy the food you serve in your restaurant.
A gym for guests to work out
For those who wish to exercise while staying in your establishment, you need to have a gym available for them to work out in. While some guests may only use this occasionally, others will take advantage of it every day and you will want to make sure that they have the right equipment available. You can offer weights as well as machines so that your patrons can get their workouts done quickly. Additionally, there should also be a television available so they can watch what is happening in the news or their favorite sports team while working out.
A pool for guests to relax by
After a long day of work, many people like to go home and spend time relaxing next to their swimming pool. Therefore, you must have one available at your hotel if you want to keep your guests happy. You can offer a variety of pool toys for them to play with, as well as lounge chairs that they can use while laying out in the sun.
Fast WiFi for guests who want to work or stay connected
Finally, you should make sure that your hotel offers fast WiFi for guests who want to stay connected while booked with you. If they need to work remotely, there mustn't be any lag in the connection or other issues that would prevent them from having a productive day. Keep in mind that in these modern times, being connected to the internet and staying online is already considered a necessity.
Bonus tip: Valet parking service
It will also be a good idea to offer a valet service so that your guests don't have to worry about finding a parking lot and walking back to your hotel. With this service, they will be able to leave their vehicle with one of your valets and then take advantage of other amenities such as the breakfast buffet or gym before coming back for it later on in the day.
The best hotels in the world usually offer a clean and inviting lobby, comfortable rooms with high-quality amenities and items like towels and toiletries, fast WiFi for guests who want to work or stay connected, an on-site restaurant serving great food at reasonable prices, fitness center to help maintain a healthy lifestyle while traveling, as well as valet parking service. All these make it easier for guests to move about quickly. Make sure that your hotel is up to par with the best ones in the world by always having these things in check.