The Kia Oval, home of Surrey County Cricket Club, has partnered with Halo Solutions to streamline event safety and security at the ground. The Kia Oval has a capacity of 27,500 onsite. It also boasts a conference and events centre.
Venue and event managers need information in real-time to enable rapid and effective decision-making and they also require robust post-event reporting to support analysis of operational performance, the reporting of incidents during and post-event can be complicated, inefficient and often delayed when applications and tools are spread across various platforms. The Kia Oval has partnered with Halo to resolve some of these challenges to drive value for its clients and the visitor experience.
Halo streamlines event management from the control room to the staff on the ground, seamlessly connecting multiple agencies, venue functions, and previously disconnected teams and has a connection to their official Club App so that the public can report issues and incidents directly to the control room. Delivery teams can log and record incidents using Halo in real-time with user-friendly mobile and desktop applications, getting the full picture, to the right people.
Emily Clarke, Kia Oval’s Sales and Marketing Manager, says: “Offering the best experience possible for everyone who visits The Kia Oval on a match-day is a huge priority for us. It is paramount that everyone at the ground feels safe and secure.
“Halo Solutions allows fans to inform us of key information around the ground with ease, as well as the sharing of information internally across the Club. I have no doubt that Halo will help support the smooth delivery of all match-days at The Kia Oval.”
Halo Solutions’ Operations Executive, Becky Hutson, adds: "We are excited to welcome The Kia Oval onboard and are looking forward to working closely with the team to make their ground even safer, their operations even slicker and provide them with an invaluable audit trail.
“The Kia Oval is an iconic cricket ground, with a great team. Our public reporting integration with their official app will improve an already incredible experience for the fans and the staff even further.”