The Ritz-Carlton, South Beach and The Ritz-Carlton, Bal Harbour announced that Erica Tortora has been named Communications Manager. She joins both Miami Beach resorts with nearly a decade of experience in luxury hospitality. In her new role, Tortora will work with and manage all aspects of each luxury resort’s communication efforts including programming, on-property activations and events, food and beverage initiatives, and more.
Tortora joins The Ritz-Carlton resorts of Miami Beach with a deep understanding of the lifestyle and luxury landscape. In her previous roles, she worked with a collection of well-established PR agencies including, The Brandman Agency and Hawkins International. Tortora led the creative storytelling and brand promotion for brands and hotels such as, Accor, Fairmont Hotels & Resorts, Park Hyatt New York, to name a few. Originally from California, Tortora joins both properties with a Bachelor of Science degree in Communications from Emerson College in Boston, MA. She will be met in Miami from New York by her husband and her one-year-old cockapoo. In her spare time, Tortora enjoys exploring new ‘dog-friendly’ destinations with her husband and looks forward to seeing everything that Miami has to offer.