Mr Lee Seow Hiang, CEO of Changi Airport Group.
Singapore Changi Airport remains a very popular choice with customers and delights at nearly all points in the airport journey, and it is this attention to detail that proves so popular.
Changi Airport Singapore is voted the World's Best Airport 2020 by international air travellers for the eighth consecutive year. Mr Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said, “Changi Airport is humbled to receive this affirmation from our travellers, made possible by the strong support from our airport partners. This has been a challenging year for all us. Like everyone else, here at Changi, we continue to do our best to safeguard and protect the health of our travellers, our visitors and our airport workers. We wish everyone in the international aviation community well. Let’s look forward to better times and soon.”
Mr Edward Plaisted, CEO of Skytrax said, “For Singapore Changi Airport to be voted the World’s Best Airport title for eight consecutive years is a truly remarkable achievement and demonstrates a simply fantastic level of consistency. Singapore Changi Airport remains a very popular choice with customers and delights at nearly all points in the airport journey, and it is this attention to detail that proves so popular. This year also marks the first time that customers have been able to recognise Jewel Changi Airport, a multi-dimensional destination filled with inspiring attractions, unique retail and dining concepts. The annual survey and awards finalisation was all completed this year in March, but due to Covid-19 the awards event scheduled for 1st April Paris was cancelled. Having deferred the award announcements for nearly six weeks, we felt it was now right to try and bring some cheer into the airport industry in these difficult times.”
The World’s Top 10 Airports of 2020 are:
- Singapore Changi Airport
- Tokyo Haneda Airport
- Hamad International Airport Doha
- Incheon International Airport
- Munich Airport
- Hong Kong International Airport
- Narita International Airport
- Central Japan International Airport
- Amsterdam Schiphol Airport
- Kansai International Airport
Best Airports 2020: 70+ million passengers
- Tokyo Haneda Airport
- Hong Kong International Airport
- Amsterdam Schiphol Airport
- London Heathrow Airport
- Frankfurt Airport
- Paris CDG Airport
- Dubai International Airport
- Guangzhou Baiyun International Airport
- Hartsfield-Jackson Atlanta International Airport
- Dallas/Fort Worth International Airport
Best Airports 2020: 60 to 70 million passengers
- Singapore Changi Airport
- Incheon International Airport
- Madrid Barajas Airport
- Jakarta Soekarno–Hatta International Airport
- Denver International Airport
Best Airports 2020: 50 to 60 million passengers
- Toronto Pearson International Airport
- Barcelona Josep Tarradellas Barcelona–El Prat Airport
- San Francisco International Airport
- Seattle-Tacoma International Airport
- Shenzhen Bao’an International Airport
- Chengdu Shuangliu International Airport
- Istanbul Airport
- Charlotte Douglas International Airport
- Las Vegas McCarran International Airport
- Orlando International Airport
Best Airports 2020: 40 to 50 million passengers
- Munich Airport
- Narita International Airport
- Taiwan Taoyuan International Airport
- Shanghai Hongqiao International Airport
- Sydney Airport
- Houston George Bush Intercontinental Airport
- Xi’an Xianyang International Airport
- Mumbai Chhatrapati Shivaji Maharaj International
- Rome Fiumicino Airport
- Moscow Sheremetyevo Airport
Best Airports 2020: 30 to 40 million passengers
- Hamad International Airport
- Kansai International Airport
- Zurich Airport
- Vienna Airport
- Melbourne Airport
- Copenhagen Airport
- Bogota El Dorado Airport
- Bangalore International Airport
- Paris Orly Airport
- Lisbon Airport
Best Airports 2020: 20 to 30 million passengers
- Vancouver International Airport
- Helsinki-Vantaa International Airport
- Brisbane Airport
- Auckland International Airport
- Dusseldorf Airport
- Johannesburg O. R. Tambo International Airport
- Haikou Meilan International Airport
- Fukuoka Airport
- Jorge Chávez International Airport
- Athens International Airport Eleftherios Venizelos
Best Airports 2020: 10 to 20 million passengers
- Chubu Centrair International Airport Nagoya
- Cape Town International Airport
- Hamburg Airport
- Cologne / Bonn Airport
- Perth Airport
- Houston William P. Hobby Airport
- Muscat International Airport
- Warsaw Chopin Airport
- Porto Airport
- Damman King Fahd International Airport
Best Airports 2020: 5 to 10 million passengers
- Durban King Shaka International Airport
- Cincinnati/Northern Kentucky International Airport
- London City Airport
- Quito International Airport
- Adelaide Airport
- Gold Coast Airport
- Christchurch International Airport
- Medina Prince Mohammad bin Abdulaziz International Airport
- Malta International Airport
- Bahrain International Airport
Best Airports 2020: up to 5 million passengers
- Baku Heydar Aliyev International Airport
- Guayaquil José Joaquín de Olmedo International Airport
- Mauritius Sir Seewoosagur Ramgoolam International Airport
- Rostov Platov International Airport
- Kazan International Airport
- Salalah International Airport
- Billy Bishop Toronto City Airport
- Halifax Stanfield International Airport
- Luxembourg Airport
- Billund Airport
Award winners at the 2020 World Airport Awards
- Best Airport Hotel in Middle East: Mövenpick Hotel Bahrain
- Best Airport Hotel in Asia: Crowne Plaza Changi Airport
- Best Airport Hotel in Australia / Pacific: Pullman Sydney Airport
- Best Airport Hotel in China: Hyatt Regency Shenzhen Airport
- Best Airport Hotel in Europe: Sofitel London Heathrow
- Best Airport Hotel in North America: Fairmont Vancouver Airport
- Best Airport Hotel in South America: Wyndham Quito Airport
- Best Airport in Africa: Cape Town International Airport
- Best Airport in Asia: Singapore Changi Airport
- Best Airport in Australia / Pacific: Melbourne
- Best Airport in Central America: Panama Tocumen International Airport
- Best Airport in Central Europe: Munich Airport
- Best Airport in China: Shanghai Hongqiao International Airport
- Best Airport in Eastern Europe: Budapest International Airport
- Best Airport in Europe: Munich Airport
- Best Airport in India / Central Asia : Indira Gandhi International, Delhi
- Best Airport in Middle East: Hamad International Airport
- Best Airport in North America: Vancouver International Airport
- Best Airport in Northern Europe: Helsinki-Vantaa
- Best Airport in Russia & CIS: Baku Heydar Aliyev International Airport
- Best Airport in South America: Jorge Chávez International Airport, Lima
- Best Airport in Southern Europe: Adolfo Suárez Madrid-Barajas Airport
- Best Airport in Western Europe: Amsterdam Schiphol
- Best Airport Staff in Africa: King Shaka International Airport
- Best Airport Staff in Asia: Kansai International Airport
- Best Airport Staff in Australia/Pacific: Sydney
- Best Airport Staff in Central America: Panama Tocumen International Airport
- Best Airport Staff in China: Guangzhou Baiyun International Airport
- Best Airport Staff in Europe: Copenhagen
- Best Airport Staff in India / Central Asia: Mumbai
- Best Airport Staff in Middle East: Hamad International Airport
- Best Airport Staff in North America: Montréal
- Best Airport Staff in Russia & CIS: Kazan International Airport
- Best Airport Staff in South America: Mariscal Sucre International Airport, Quito
- Best Regional Airport in Africa: King Shaka International Airport
- Best Regional Airport in Asia: Chubu Centrair International Airport
- Best Regional Airport in Australia / Pacific: Adelaide
- Best Regional Airport in China: Haikou Meilan International Airport
- Best Regional Airport in Europe: Hamburg
- Best Regional Airport in India / Central Asia: Bangalore
- Best Regional Airport in North America: Cincinnati/Northern Kentucky
- Best Regional Airport in Russia & CIS: Rostov-on-Don
- Best Regional Airport in South America: Mariscal Sucre International Airport, Quito
- World’s Best Airport: Changi Airport Singapore
- World’s Best Airport Dining: Tokyo Narita
- World’s Best Airport for Baggage Delivery: Kansai International Airport
- World’s Best Airport Hotel: Crowne Plaza Changi Airport
- World’s Best Airport Immigration Service: Hong Kong International Airport
- World’s Best Airport Leisure Amenities: Singapore Changi Airport
- World’s Best Airport Security Processing: Zurich Airport
- World’s Best Airport Shopping: London Heathrow Airport
- World’s Best Airport Staff: Kansai International Airport
- World’s Best Airport Terminal: Seoul Incheon – T2
- World’s Best Domestic Airport: Tokyo Haneda Airport
- World’s Best Low Cost Terminal: T3, Paris CDG Airport
- World’s Best PRM / Accessible Facilities: Tokyo Haneda Airport
- World’s Best Regional Airport: Chubu Centrair International Airport
- World’s Best Transit Airport: Incheon International Airport
- World’s Best Website & Digital Services: Houston Airports
- World’s Cleanest Airport: Tokyo Haneda Airport
- World’s Most Improved Airport: Paris Orly Airport
Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.
She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
