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TraknProtect touts labor-saving technology at HITEC Dallas

Location tracking technology helps hotels operate more efficiently during dire employment conditions.

CHICAGO, ILLINOIS – Real-time location technology provider TraknProtect is helping hoteliers operate amid the ongoing labor shortage using its suite of safety and operations tools, all of which will be on display at this year’s HITEC 2021 in Dallas, Texas.

TraknProtect’s location-based technology platform uses real-time tracking to more efficiently deploy staff and manage inventory. The company’s approach to inventory tracking allows hotel workers to immediately know the exact location of your property’s guest-requested items, from rollaway beds to cribs. This way, hotel employees do not have to spend precious moments searching for misplaced amenities, can exceed guest expectations and even help with adjusting future processes to avoid operational bottlenecks.

As more and more guests begin reusing in-room dining, hotels have to consider the impact this will have on housekeeping and cleanliness. With fewer workers available to patrol the halls, hotels must account for used meal trays. TraknProtect offers the industry’s first Bluetooth Low Energy tracking system designed to keep hotel corridors and public spaces clean by directly tracking the position of room service trays, and alerting the staff when they have been moved to the hallway, so that they can be removed quickly. This way, hotels are able to know when guest meals have concluded without sacrificing efficiency.

Similarly, TraknProtect’s TraknKleen system can be used to help hotels monitor their housekeeping team’s progress through location data and reassure guests that the cleanliness protocols have been adhered to. TraknKleen automatically builds an audit trail consisting of the date and time a room was cleaned, as well as the duration of the cleaning. This helps operators identify available rooms, rooms that may need additional attention, and also track where lapses in cleaning protocols take place. This technology was useful during the initial days of the COVID pandemic, and today it is effective for improving housekeeping efficiency in guestrooms, elevators, hotel gyms, and even public areas.

Security is also a major concern in hotels today, with both guests and hotel workers needing reassurance that operators have not cut back on their security despite fewer hands on deck. TraknProtect’s award-winning safety buttons are designed to be used by each hotel worker, and at the press of a button they instantly alert designated staff that an employee needs assistance. The buttons are able to pinpoint the exact location of the employee in need, down to the room and floor where the button was pressed and update their location if the employee moves. The TraknProtect technologically advanced safety buttons stand apart from the rest because they are small, light and easy to carry, and the solution is easy to deploy and easy to use – making it the preferred choice by several major hotel brands.

While safety buttons are a necessity today, hotels can use similar technology to track vendor and partner movements through the property as well for added security. Using TraknProtect’s vendor tracking technology, hotels have access to a list of which vendors are on site, where they are and for how long. Operators are able to restrict the access vendors have to specific areas, and provides timestamped location data to assist with crisis management.

“The hotel industry has been pushed to the brink during this recent labor crisis, and many hotels have reached a point where technology is necessary to successfully operate each day,” said Parminder Batra, CEO of TraknProtect. “It all starts with safety and making sure employees feel secure operating each day, but location-based technology can do so much more. By accurately pinpointing the location of not only hotel workers, but key amenities tied to operations, hotels are able to cut through a lot of the fog slowing them down moment-to-moment. This technology is here to keep workers safe, as well as return control of their operations environment during a time of great confusion.”

TraknProtect received the Bronze "Leader in Freedom" award
TraknProtect has also received the Bronze "Leader in Freedom" award from the national anti-trafficking organization, Safe House Project, for the work carried out through training and education to combat domestic child trafficking.

“It is important that we all take responsibility for the fight against human trafficking. Major hotel brands have made a commitment to educate their employees to combat human trafficking as part of the AHLA 5-Star Promise. But we as suppliers and vendors need to also be part of the solution. We travel as much as if not more than many hotel employees and so, we have a responsibility to be the eyes and ears to assist and support hotels in this important mission. And at TraknProtect, we have partnered with Safe House to help us educate all our employees on combatting human trafficking and we encourage our partners to do the same,” said Parminder Batra, CEO of TraknProtect. “By joining forces with Safe House Project, we can ensure that we are part of the solution to this difficult problem and we look forward to supporting Safe House in working with companies big or small to also make a commitment to eradicating human trafficking.”

"Corporations, especially those within the hospitality industry have an important place in the fight against trafficking," said Kristi Wells, Safe House Project's Chief Executive Officer. "By TraknProtect taking the steps to become a Leader in Freedom they are not only reinforcing their corporate commitment to safety in the hospitality industry but empowering their employees to be part of the solution in their own communities. Through training provided by Safe House Project, their employees are equipped to spot, report, and prevent trafficking; and through their corporate donations, TraknProtect supports victims of trafficking with safe housing.”

“We know that information from the front lines is the best way to prevent bigger problems. Just as Homeland Security urges us with the phrase ‘if you see something say something’, our staff, customers and the employees that we serve are now even more fully empowered to “say something” discreetly and safely regardless of what language they speak or the circumstances in which they find themselves. And we are proud to have TraknProtect support such an important initiative,” said Tony Wilkins, one of TraknProtect’s Board of Advisors.

“Training and education are critical to eradicating human trafficking. The Board of Advisors of TraknProtect supports the work of Parminder Batra and her entire organization on their continuing focus on the tragedy of human trafficking,” added Page Petry, also one of TraknProtect’s Board of Advisors.

"It's so encouraging to see businesses engaging in the fight against trafficking," said Survivor Leader, Sarah Evans, "We all have a duty to eradicate trafficking in our communities and the hospitality industry is an integral part of that. They often have the opportunity to identify victims, support them upon exit, and make a real change. Hats off to TraknProtect for their willingness to engage. They're making a difference, in their communities and in the lives of survivors like myself."

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Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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