The newly formed GuestFlip Ltd has already established office representations in Greece, UK, USA, South Africa, Bulgaria, Romania, Kenya and Ethiopia. We look forward to bringing GuestFlip to the world and continuing to help hotels skyrocket their online reputation.
Travelbook Group announce its recent acquisition of GuestFlip PC assets. GuestFlip is an online reputation management platform that helps hotels monitor their reviews from multiple channels including Booking.com, Expedia, Google, TripAdvisor and many more. GuestFlip was founded in February 2018 by Stratos Botis and Aris Pattakos; these two young entrepreneurs created a fantastic product that has taken Greece by storm, gaining their first hotelier in December 2018 to now having over 150 hoteliers in just under 2 years, a lot of which transferred from other well-known reputation management companies.
If you don’t know us here at Travelbook Group we are a well-established revenue driven hotel technology provider, with over 25 years of experience and working with over 250 hotels worldwide. We acquired GuestFlip’s platform and are incorporating it in our group of companies as Guestflip Ltd based in Cyprus because we know the importance of a hotel’s online reputation in regard to increasing their occupancy and revenue and found that GuestFlip is the best choice amongst all reputation management solutions.
A lot of people are probably wondering why now? Why GuestFlip? Well we at Travelbook Group say why not? So, we founded GuestFlip Ltd; a newly formed Company in Cyprus which will be the new home for the GuestFlip platform.
“The current climate is only momentary; the future is still there and GuestFlip is the future of reputation management in our tourism industry. GuestFlip is a unique product which can be used with ease, you can see in just one glance where your online reputation is and what you need to do in-house to further improve your online presence” says the new CEO of GuestFlip Ltd Lefteris Sergidis.
Our next step for GuestFlip is to further develop the platform and ensure we are providing hotels with the best quality reputation management technology. We will strive for constant improvement, and our goal is to make the life of our customers easier by launching new products and exciting new features for reputation management.
ClickHint – a new product developed by GuestFlip – will offer smart response suggestions to hotel reviews that can be used across multiple platforms. And no, these are not templates. ClickHint understands guest comments and produces a relevant response in 3 different languages, with many more on the way. Another exciting addition will be our social proof marketing widget that allows hotels to showcase the best content posted from their travellers on their own websites.
GuestFlip has been working closely with 100s of hotels to deliver the best solutions while putting their customers' needs first. The GuestFlip reputation dashboard combined with these updates are going to make the daily reputation management of our hotels more streamlined by creating a one stop shop for their online reviews.
“We started GuestFlip in 2018 because we realised how important online reputation has become for hotels. One thing we noticed was that larger groups and brands already had advanced software and dedicated employees for managing reviews. Our goal has always been to level the playing field by offering an easy-to-use tool, that saves time for hoteliers and allows them to maintain a strong reputation without too much money or effort.
I am excited to work with Travelbook, a partnership that will allow the product we have developed to remain in the market as we work under Lefteris’s leadership and as part of a larger group of Companies with a wider technology offering to help hotels around the world improve their reputation. This synergy will enable us to reach more hotels, constantly improve our product, and grow through the Covid-19 era and beyond” explains GuestFlip’s co-founder Aris Pattakos who has been appointed the Chief Technology Officer in GuestFlip Ltd.
“I believe GuestFlip stands out among other hotel reputation management solutions due to the simplicity it offers which allow users to spend less time analyzing results and has a very well structured and effortless user interface”, said Alexandros Loizides, Operations Director, Mayfair Hotels.
“We are very pleased to hold GuestFlip at our fingertips! A straightforward reviews management tool, avoiding complicated statistics which can easily lead to wrong views and accordingly decisions. Having said that, more in detail statistics are available for those having more time and feeling such intelligence. What I am really happy with, is the goal-setting tool for every single review-website, including monitoring even on daily basis. Thus, our customer-oriented team has finally a clear picture of the areas have to pay more attention to progress, improving our guests’ experiences!”, says Alexandros Anemoyiannis, General Manager, Corfu Palace.
The newly formed GuestFlip Ltd has already established office representations in Greece, UK, USA, South Africa, Bulgaria, Romania, Kenya and Ethiopia. We look forward to bringing GuestFlip to the world and continuing to help hotels skyrocket their online reputation.
Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.
She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
