Vision-Box implements a digital identity technology project for automated passenger processing at AIFA in Santa Lucia, Mexico | TravelDailyNews International
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Vision-Box implements a digital identity technology project for automated passenger processing at AIFA in Santa Lucia, Mexico

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The new infrastructure offers a set of digital tools that reduce passenger contact with surfaces, as well as physical interaction with airport and airline employees.

Vision-Box has announced a strategic alliance with Apollocom and Amadeus. Vision-Box was the selected partner to deliver a scalable digital identity system for automated passenger processing for the Mexican Secretariat of National Defense (SEDENA) to be implemented at the Felipe Angeles International Airport (AIFA) in Santa Lucia, Mexico, which opened for operation on 21 March 2022.

The project, which is integrated into the construction of the new airport, is headed by the Mexican Secretariat of National Defense, and led by C. Gral. De Bgda I.C. D.E.M. Gustavo Ricardo Vallejo Suárez I.R.G. and Cmte. Agto. Ings. The project in its final phase, will consist of the automation of passenger processing, right from the moment of check-in (even before arriving at the airport) to boarding, as well as the implementation of:

  • 16 Vision-Box's biometric Pre-Security Gates for automatic document verification,
  • 74 Vision-Box's Self-Boarding Gates, and
  • 58 Vision-Box's kits for biometric enrollment equipment at conventional check-in counters integrated with the Vision-Box’s Orchestra™ Identity Management Platform, interfaced with the passenger processing solution, ensuring the highest level of security and safety.

Vision-Box's biometric technology offers passengers a paperless, contactless, and self-service experience where: - the data required for biometric enrolment is provided and verified, and it is validated remotely (via mobile) or at the airport (self-service or manual assistance) so that a digital token with the passenger's personal data is generated. This token is used to validate the passenger's identity based on their face at the different airport checkpoints, from pre-security to boarding.

The new infrastructure offers a set of digital tools that reduce passenger contact with surfaces, as well as physical interaction with airport and airline employees. This will optimise the travel experience, increase the level of security, facilitate the dispatch process, and reduce the risk of pathogen contagion. Airlines also benefit from the increased operational efficiency of the new digital processes, having the opportunity to optimise time and resources in their operations.

In the specific case of the airport, in addition to the state-of-the-art design of the infrastructure, the standardisation of the process and the simplification of the different areas will have a special focus on passenger experience, fostering innovation in the international and domestic aviation market, where passenger and cargo volumes are expected to grow in the near future. This innovative initiative in Mexico enables Felipe Angeles International Airport to improve passenger satisfaction, positively influencing the reputation of the airport and the country.

Miguel Leitmann, CEO of Vision-Box, said: “We believe this technology project is the first step in Vision-Box's mission to make the aviation industry more efficient, leading to better performing passenger processing models in the Mexican market. We are excited to contribute to this initiative for SEDENA and together deliver safe, secure, and seamless experiences to the travelers who chose to fly via Felipe Angeles International Airport.”

Belinda Quijano, CEO of Apollocom said: "A 100% Mexican company like Apollocom is proud to lead a pioneering digital renovation project in the country, in alliance with leading international companies in the aeronautical market, thus ensuring success in the improvement of processes at Santa Lucia airport, following our Master System Integration (MSI).”

Miguel Lei, Sales Manager for Latin America at Vision-Box, said: "We are pleased with the opportunity to partner with Apollocom and Amadeus on this project and to provide Santa Lucia's Felipe Angeles Airport with state-of-the-art technology. Vision-Box is proud to put its cutting-edge biometric technology at the service of passenger processing and to offer a more human experience".

C. Gral. De Bgda I.C. D.E.M. Gustavo Ricardo Vallejo Suárez I.R.G. and Cmte. Agto. Ings, said: "This strategic partnership with Vision-Box, Apollocom and Amadeus represents another crucial step for Mexico in the adoption of state-of-the-art technology, sending a clear message to nationals and tourists that safety and passenger experience is our priority at Felipe Angeles Santa Lucia Airport. It is with joy that we celebrate this partnership, which brings together all the necessary ingredients for the success of the project: unparalleled value proposition, favourable economic conditions and an unrivalled balance between the necessary security and the ease of the process itself: simple yet robust."

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