MIAMI – Viva Wyndham Resorts, a collection of all-inclusive resorts located in the Caribbean, including Mexico, the Dominican Republic, and Bahamas, announced its guests can enjoy new peace of mind benefits, including superior safety protocols, flexible travel options with a best price guarantee, and convenient, onsite COVID-19 testing across all its properties.
As a negative COVID test result is required for boarding international flights, Viva Wyndham Resorts is now offering affordably priced, onsite COVID testing from reliable service providers with guaranteed 48–72 hours turnaround times (varies per destination). Guests can also feel safe knowing there are onsite medical clinics staffed 24/7 with doctors and nurses, should medical attention be required.
“International travelers are paying hundreds of extra dollars and spending hours being inconvenienced by having to pause their vacation and venture offsite to get their required testing completed. At Viva Wyndham Resorts, we have eliminated that disruption to our guest’s vacation so that they can spend more time relaxing and enjoying the countless amenities we have to offer,” said Amanda Santana, Viva Wyndham’s Executive Vice President of Sales and Marketing. “Our new onsite testing also complements our best rate guarantee and flexible travel offerings, saving guests time and money and providing total peace of mind”.
Viva Wyndham’s flexible travel solutions also include no change fees and free cancellations within 72 hours of departure with direct bookings. In those instances, the resort will provide a full refund on the land portion of a guest’s stay. If they cancel within 24-48 hours before their stay, Viva Wyndham will provide a partial refund that varies by property and the length of stay, typically one night for bookings that are 7 nights or less, and 2 nights for bookings that are 7 nights or more. This policy is not applicable when booking any non-refundable rate travel.
Furthermore, guests can feel at ease knowing Viva Wyndham Resorts have received industry leading certifications for upholding the highest standards in COVID-19 prevention protocols from organizations like CRISTAL PosiCheck and the Clean & Pristine Health & Safety Program. Every Viva Wyndham property has also implemented superior safety protocols that include social distancing, wide open spaces, digital menus at all restaurants, deep cleaning and sterilization of all rooms and common areas, along with regular hygiene checks. The resorts have also implemented controlled resort capacity to limit the number of guests allowed onsite at one time, along with temperature checks for staff. Likewise, all employees wear protective face coverings and hand sanitizer is readily available throughout the properties.