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Vueling adds new ‘Missed Flight Cover’

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Simply by registering their claim at the Vueling Sales Desk within four hours after their scheduled departure, the policyholder will receive immediate assistance from the 24 hour Missed Flight Cover Helpline.

No Exclusions Limited announced the launch of a new partnership for Missed Flight Cover. Spanish airline Vueling will add the innovative, consumer protection to their online flight bookings from October 2013.

Missed Flight Cover offers airline passenger a practical solution for continuing on their journey, with the choice at the airport of a new ticket on the next available flight OR a full flight refund.

Simply by registering their claim at the Vueling Sales Desk within four hours after their scheduled departure, the policyholder will receive immediate assistance from the 24 hour Missed Flight Cover Helpline.

It is a straightforward policy with no claims paperwork, additional fees or excesses. It also covers the cost of any pre-booked flight related services, such as reserved seating, hold luggage, infant charges and credit card & booking fees.

The Vueling policy will be underwritten by AmTrust Insurance Luxembourg S.A, part of AmTrust Financial Services.

Jane White, Sales & Marketing Director, No Exclusions comments: “We are thrilled to partner with Vueling to extend Missed Flight Cover distribution across Europe. Our research has highlighted significant passenger concerns about not reaching the airline gate on time and our new policy provides a tailored solution to alleviate these worries by protecting the value of their flight ticket, which costs considerably more on the day of travel”.

Maria Cardenal, Head of Ancillary & Revenue Product Development, Vueling comments: “Missed Flight Cover aligns perfectly with our customer service proposition and complements our existing range of travel insurance products. We are delighted to be making it available to our customers”.
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