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Carnival rolls out cruise industry`s first wireless remote embarkation system

Carnival<.> Cruise Lines has unveiled the cruise industry`s first portable embarkation system that allows…

Carnival<.> Cruise Lines has unveiled the cruise industry`s first portable embarkation system that allows cruise line personnel to check-in guests electronically from any remote location.



The new system, currently available on Carnival Destiny sailings from San Juan, Puerto Rico, utilizes state-of-the-art wireless technology that enables roving embarkation agents to travel to airports, hotels and other locations to register guests prior to their arrival at the pier.



With the new remote embarkation technology, guest` booking information is entered into a hand-held computer system and boarding passes are issued on the spot. When guests arrive at the pier, they simply show their boarding pass to the embarkation agent and immediately gain access to the vessel.



The Carnival Destiny`s new weekly departures from San Juan were selected as the test model for the new system, as sailing from that port typically attract the line`s highest ratio of `fly-in` guests.



Since Carnival began utilizing the new hand-held check-in devices, waiting times at the San Juan cruise terminal have been reduced considerably and the overall embarkation process has become smoother and more efficient. Because of the positive response to the new electronic registration system from both guests and employees, Carnival is considering using the technology at its other North America homeports.

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