Corporate Traveler customers that opt in to the Freebird service will receive automatic email or text message notifications if a flight is cancelled, delayed more than four hours or if there is a missed connection.
BOSTON – Clients of Corporate Traveler, the corporate division of Flight Centre Travel Group, are now able to rebook their disrupted flights in less than 30 seconds from a mobile device, thanks to a newly launched partnership with Freebird, a first-of-its-kind mobile rebooking tool. Freebird technology empowers travelers to skip the line – and not their meetings – by instantly rebooking tickets at no additional cost in the event of a flight disruption.
Corporate Traveler customers that opt in to the Freebird service will receive automatic email or text message notifications if a flight is cancelled, delayed more than four hours or if there is a missed connection. From there, travelers are empowered to simply select a new flight from a list of available options, click, and book a new ticket instantly – on any airline, at no additional cost, with just three taps on their phone.
"We are excited to offer another state-of-the-art product to our customers that will help drive savings and traveler experience at the same time," said John Morhous, chief strategy officer, Flight Centre Americas Corporate Brands. "We strive to continually be the first in the marketplace to offer new client solutions that bring together technology, cost savings and innovation. Our client strategy has always been driven by unique partnerships across industries and Freebird has a powerful and well-developed offering that we feel will benefit our travelers and provide travel managers another way to help drive a measurable return for their business."
For many business travelers, flying on the same day of a meeting is common – making flight disruptions all the more problematic, and costly. By eliminating a desperate online search or long wait times on the phone, Freebird enables travelers and companies to preserve valuable time, reduce stress, and ultimately, save money.
"At Freebird, our mission is to improve the travel experience for everyone – from road warriors to the travel managers who support them – by bringing together technology, data and predictive analytics to keep travelers and agents in-the-know and in control," said Ethan Bernstein, co-founder and CEO, Freebird. "That's why we're so excited to partner with Corporate Traveler, an industry leader in this space, to empower their customers to get to their meetings on time, without frustration."
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