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Crucial technological innovations will be presented on eTourism Event held in Bournemouth

An interesting event is going to be held in Bournemouth, United Kingdom on the 28th of June, associated with tourism and technological progression and the impact the latter has on the first one. Great lecturers such as Professor Dimitrios Buhalis will also be there to pass their knowledge to the public.

As technology keeps progressing more and more rapidly, tourism has to keep up with it because the first tends to become an integral part of the whole tourism industry. So, the “eTourism Event” held in Bournemouth University on 28th of June, is a good chance for those who are interested in tourism to be updated with the latest technological issues and news related to tourism. Great lecturers are going to be in Bournemouth during the event, willing to inform the delegates and solve every question about the new rising technology.

The Internet of Things, Big Data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and personal lives.  To stay competitive, the tourism industry needs to understand, respond to and harness these opportunities.  Research from Bournemouth University into Smart Tourism Destinations can help organizations to take advantage of new developments and strengthen both their strategies and competitiveness.

Indicative schedule

The event will take place on Bournemouth University in the contexts of the Festival of Learning 2016 which is organized by Professor Dimitrios Buhalis, Director of the eTourismLab and Head of Department Tourism and Hospitality, Bournemouth University.

More specifically at 9:00-9:30 is going to be the arrival of the guests and their registration in order to attend the seminar. After the registration and for 1 hour time between 9:30 and 10:30 there are going to be lectures from Professor Dimitrios Buhalis (Bournemouth University) about some agile tourism destinations, Dr Barbara Neuhofer (Bournemouth University) who is going to deliver a speech about co-creating smart tourist experiences, and last but not least, Kim Boes (Bournemouth University) will finish talking for the idea of smart tourism destinations.

Furthermore, and for one more hour (10:30 – 11:30) Dr Philip Alford (Bournemouth University) will inform the audience about digital competence with lessons and statistics from Bournemouth Hotels. Tom Keepings’ ( part regards lovely online presence and the Coastal Bid web site, Ruth Spencer, Sector Growth Manager – Creative & Digital, Bournemouth Borough Council, Lee Mallon (rarely impossible) will try to demonstrate how to make Bournemouth a smart city.

A half an hour break follows in order to cool down both the lecturers and the guests.

12:00-13:00 is going to be the part of the event in which the Digital Competence Benchmarking will be discussed, with extra supportive material with lessons from Bournemouth Hotels. The panel of the discussion on the findings of the BU-BHA-BAHA-TripAdvisor project will consist of Dimitrios Buhalis, Philip Alford and Anuschka Heid from Bournemouth University. Andrew Woodland (FJBHotels), Paul Clarke (Hallmark Hotels); Rosie Wallace (Marsham Court Hotel), Sara Uzzell Whitehall Hospitality), John Marsh (Oceana Hotels) are going to represent the hoteliers panel.

The last part of the event will be dedicated to conclusions and farewell and will start at 13:00, giving guests the opportunity to ask possible questions they may have.

The Department Tourism and Hospitality has considerable expertise in eTourism and has participated in a range of research projects to develop knowledge and understanding of eTourism as well as eTourism methodologies to co-create value for all stakeholders involved.

Professor Dimitrios Buhalis
Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialization in Technology and Tourism. He is Head of Department Tourism and Hospitality, Established Chair in Tourism and Director of the eTourismLab Department of Tourism and Hospitality Tourism, Bournemouth University. Professor Buhalis is leading eTourism research and is working with the Bournemouth team for introducing technology in all aspects of tourism research and teaching

09:00-09:30 Arrival – Registration
09:30-10:30 Smart Tourism and cocreation of value for all stakeholders 
Professor Dimitrios Buhalis (Bournemouth University): The agile tourism destination 
Dr Barbara Neuhofer (Bournemouth University): Co-creating smart tourist experiences
Kim Boes (Bournemouth University): Smart Tourism destinations – lessons from Amsterdam
10:30-11:30 eBournemouthHUB – The Digital ecosystem
Dr Philip Alford (Bournemouth University): Digital competence – Lessons from Bournemouth Hotels  
Tom Keeping ( Lovely online presence and the CoastalBid web site 
Ruth Spencer, Sector Growth Manager – Creative & Digital, Bournemouth Borough Council
Lee Mallon (rarelyimpossible): Making Bournemouth a smart city 
11:30-12:00 Break 
12:00-13:00 Digital Competence Benchmarking: Lessons from Bournemouth Hotels 
Panel Discussion on the findings of the BU-BHA-BAHA-Tripadvisor project 
Dimitrios Buhalis, Philip Alford and Anuschka Heid (Bournemouth University)
Hoteliers Panel : Andrew Woodland (FJBHotels), Paul Clarke (Hallmark Hotels); Rosie Wallace (Marsham Court Hotel), Sara Uzzell Whitehall Hospitality), John Marsh (Oceana Hotels)
13:00 Conclusions and farewell

Followed by 14:00-18:00 Accessible tourism: a benefit to everyone.

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