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Amadeus announced further significant customer wins

Amadeus Ireland builds market presence

Amadeus announced further significant customer wins; owned by Topflight and Donabate Holidays, plus four renewals with travel agencies Navan Travel, Travel Focus, East Cork Travel, and Kanes Travel, cementing Amadeus’ position in the Irish travel market.

Irish stalwart, Navan Travel, has extended its long-standing relationship with Amadeus by re-signing its contract for Amadeus Selling Platform and local services. Impressed by Amadeus’ service offering including local account management, it wanted to continue to meet customer demand with best-in-class technology.

New travel agency, Donabate Holidays has selected Amadeus to take advantage of Amadeus Cruise, a proven way to efficiently cater to growing customer demand for what some have dubbed ‘recession-proof’ cruise holidays.

According to Volker Lorenz, General Manager of Amadeus Ireland: "Irish travel agents are looking for reliable and user-friendly travel technology that is backed by local training, account management and support. Our recent spate of client wins and renewals demonstrate that the agency community is firmly in favour of Amadeus’ IT focus and customer partnership approach.

“We are continuing to build on our presence in Ireland by developing existing relationships, but also through new wins, demonstrating our understanding of the changing needs of travel agencies in the region.”

Martin Skelly, Managing Director of Navan Travel, commented; “We have an extremely strong relationship with Amadeus and knew that only Amadeus’ technology would enable us to meet tough customer demands. We will also enjoy the peace of mind that comes with Amadeus’ account management and local expertise, which is very important to us.”

David O’Hagan, Managing Director of Donabate Holidays, commented, “I had worked with Amadeus in one of my previous roles. When we started Donabate, I knew that I should get back in touch and we weren’t disappointed. The account team worked closely with us to develop an offering that suited our very specific requirements. The service, together with unique products such as Amadeus Cruise, has unlocked alternative revenue streams that are very exciting for us. We look forward to working with Amadeus to drive forward our business plans in the coming months.”