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In future the German holiday airline Condor will make use of global IT solutions and services provided by AVIANET, a subsidiary of the AVIAREPS Group based in Munich. As part of a recently signed agreement, AVIANET will take over distribution of the computer reservations system (CRS) and the support services (help desk) in a total of 18 national offices worldwide. The IT specialist carries out these services via its state-of-the-art IP VPN-based global network.
AVIANET will be assisting Condor with the migration of a new front-end platform for its reservations system. This platform combines information about prices, availability, and booking options for Condor flights and is set to be deployed in all of Condor’s foreign offices by the end of the year. Condor will benefit from the new application’s user-friendly operation, simplified ticketing procedures and rapid assistance in the event of technical problems (within 24 hours).