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Swiss travel professionals honour Emirates with silver award

Emirates<.>, the Dubai-based international airline, has won a top award from a distinguished travel trade journal…

Emirates<.>, the Dubai-based international airline, has won a top award from a distinguished travel trade journal for the second year running.



The airline, founded in 1985, has already won more than 200 awards and has just received Travel Inside`s silver Travel Star award for scheduled airlines again.



The result was based on a survey of some 600 Swiss travel agents, and this year Emirates scored extra points over the previous year for `outstanding` customer service.



Adnan Kazim, Emirates` Manager Switzerland and Austria, accepted the award on behalf of the airline, which has served Switzerland for the past 10 years.



He said: Gaining a silver from the country`s top travel professionals two years in a row reflects the esteem our business partners have for the quality of our service in a very demanding market.



Emirates scored particularly highly in two areas, customer care and customer service, and tripled its score for agents` awareness of its fast-developing worldwide route network via Dubai.



The Travel Stars, Switzerland`s only recognised tourism awards, are based on a questionnaire sent to all travel and ticketing agents. This year some 600 responded.





Photo: Monika Scharer and Mr Kazim at the awards ceremony

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