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Global Tourism Resilience Centre launches Jamaica Cares Traveller Protection and Services Program

Ensures traveller confidence and a return to tourism.

Jamaica Cares is a ground-breaking traveller protection and emergency services program set to launch next month. Jamaica Cares provides visitors access to first-of-its kind traveller protection and emergency medical and crisis response services for events up to and including natural disasters.

The traveller protection and services programme is a partnership coordinated and administered by the Global Tourism Resilience Crisis Management Centre, with support from the Global Travel and Tourism Resilience Council, Global Rescue, and leading international and national insurance companies.

Jamaica Cares provides visitors access to compulsory traveller protection and emergency medical services, including:

  • Case management, transport logistics, field rescue, evacuation and repatriation for medical emergencies, including COVID-19, and other crises up to and including natural disasters
  • International health coverage up to $100,000 USD for visitors traveling to and from Jamaica
  • On-island health coverage up to $50,000 USD

Jamaica Cares sets the gold standard for tourism by combining Global Rescue’s industry leading emergency services with domestic and international travel medical insurance. Visitors will have the peace of mind to travel again knowing their health, wellbeing and finances are protected.

Tourists will be provided with an information package and emergency contact details as they conclude their application for permission to travel to Jamaica. The compulsory fee will be included as part of the country’s Travel Authorization application on visitjamaica.com, triggering automatic participation in the Jamaica Cares program. Participation is mandatory for all non-Jamaican passport holders.

“Jamaica Cares is a comprehensive, mandatory program that delivers traveller protection from the time they leave home until returning. It is a revolutionary and ground-breaking initiative authored and driven by the GTRCMC that will safeguard and protect the Jamaican tourist product and citizens of Jamaica,” said Hon. Edmund Bartlett, Co-chairman and founder of the Global Tourism Resilience and Crisis Management Centre.

Traveller attitudes consistently show a powerful willingness to pay for increased safety protections during travel. An international traveller sentiment survey, conducted by Price Waterhouse Coopers, revealed safety is paramount in making travel decisions for which consumers are willing to pay. A Global Rescue survey of more than 2,200 frequent travellers found they agreed by wide margins (90+%) they would feel safer if they – and all travellers – had services and protections for medical emergencies, including COVID-19, and door-to-door travel insurance.

“Travellers want to know they are better prepared in the event of a medical emergency or a natural disaster and agents and operators will see the Jamaica Cares program as the gold-standard to restore traveller confidence and rebuild bookings,” said Dr, Taleb Rifai, Co-Chair, GTRCMC.

Executive Director of the GTRCMC, Professor Lloyd Waller has also highlighted that, “Jamaica Cares honours the goals of the GTRCMC which are to assist global tourism destinations with destination preparedness, management and recovery from disruptions and/or crises that impact tourism and threaten economies and livelihoods."

Gloria Guevara, WTTC President & CEO, said: “I would like to congratulate all those involved in the implementation of  the ‘Jamaica Care’ program, which will no doubt help to restore traveller confidence and aid the recovery of the Travel & Tourism sector."

The Global Travel and Tourism Resilience Council (RC) is the leading communications partner that will help to disseminate information on the programme globally.

Vicky Karantzavelou
Co-Founder & Chief Editor - TravelDailyNews Media Network | Website

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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