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An online networking tool for the travel agent community

Travelport Opinions for travel agents is launched in the Middle East

Travelport is launching Travelport Opinions, an online networking tool for the travel agent community, in the Middle East. The new tool, which empowers agents to interact and share knowledge and reviews among peers, has been developed in collaboration with travel technology software provider, Vinivi.

The roll-out plans across the Middle East follow the launch in the UK and Ireland in March and the successful introduction of the networking tool in France in June 2009 where it is now used by over 1700 leisure and business travel agents and tour operator specialists.

Travelport Opinions connects travel professionals and draws on their wealth of travel knowledge and experience throughout the world. Using the tool, agents are able to both create and search hotel reviews, pose questions to destination experts and access a wealth of hotel related media, including over 110,000 photos and 2500 videos, all within a user-friendly, personalised interface. The tool also includes a private email system and the ability to follow and track updates on specified hotels.

Rabih Saab, Travelport GDS’ Vice President for the Middle East, explained: “Travelport Opinions allows agents to harness the travel community’s expertise, enriching travel knowledge, enhancing customer satisfaction and ultimately increasing sales. So far agents using the site have said that Travelport Opinions is a trusted resource where they can rely on the expertise from like-minded agents, post travel experiences and where hotel reviews are likely to be more trustworthy.”

Saab continued: “It gives me great pleasure to introduce this tool for our agents and we hope, as envisioned, that agents will benefit greatly from the knowledge and experience of their peers, all within a nurturing community environment.”

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