The new taxi booking office has been opened in the arrivals meet and greet area of the terminal building and incorporates a comfortable waiting area.
Norwich Airport Taxi Association (NATA) has recently agreed a new contract extension with Norwich International Airport for the provision of taxi services to passengers. The new agreement will see enhanced passenger benefits including newer vehicles with no taxi over seven years old, additional executive cars and a new taxi booking office. All NATA staff will be easily recognizable thanks to their new corporate uniform.
The new taxi booking office has been opened in the arrivals meet and greet area of the terminal building and incorporates a comfortable waiting area. Any passengers using NATA as their means of transport from the airport will be welcomed and assisted by a dedicated taxi marshal who will escort them to their taxi which will pull up immediately outside the terminal exit doors.
NATA was formed in 1988 to provide a dedicated taxi service for the passenger terminal at Norwich International Airport and are the only approved taxi provider based at the airport.
Colin McAulay, Office Manager for NATA commented “We are delighted to have worked closely with the airport to agree a new contract extension and as part of this agreement we have taken steps to enhance the customer experience. This includes the installation of our new taxi booking office within the airport which provides a comfortable waiting area, new staff uniforms and name badges. In addition the fleet of vehicles is set to be modernized providing a range of vehicles available for private hire.”
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