HotSOS clients address new worker safety regulations with widespread emergency alerting capabilities.
SEATTLE – React Mobile, the company that offers the most effective personal safety solutions for enterprises, announced that it has partnered with Amadeus to power widespread panic button alerting capabilities for global hotel brands utilizing Amadeus Service Optimization Solutions, (HotSOS and HotSOS Housekeeping). As a result of the partnership, hotel workers at more than 70 percent of global hotel brands in over 70 countries will now have emergency alerting capabilities available to them.
“A number of cities – including New York and Seattle – have passed local legislation that mandates the availability of a mobile panic button for every hotel worker,” said Robb Monkman, Founder and CEO of React Mobile. “By combining the React Mobile Safety Platform with HotSOS and HotSoS Housekeeping, we’re able to help Amadeus hospitality customers save time and money while addressing these new requirements. For those not yet mandated to enhance the safety of their employees, this is an opportunity to be proactive on a very important issue that will help to create a safe and confident workforce at hotels around the world.”
HotSOS is a cloud-based mobile solution for full-service hotels that manages the guest request, service order tracking, and preventative maintenance scheduling, while reducing costs. In particular, HotSOS Housekeeping automates the daily housekeeping operation, resulting in reduced check-in wait times and increased guest satisfaction. In 2015, HotSOS Housekeeping saved hotels $116 per guestroom by prioritizing the process of guestroom cleaning, digitizing the guestroom inspection process and mobilizing the management of the department virtually.
Under its agreement with Amadeus, React Mobile will integrate React Mobile SOS widespread alerting capabilities into the HotSOS mobile offering. Hotels with the upgraded HotSOS offering can give their employees the React Mobile “Sidekick” panic button that will pair directly with a hotel worker’s smartphone. The React Sidekick panic button allows users to activate a widespread emergency alert without having to access or unlock their smartphone in an emergency.
Amadeus customers will also benefit from the React Dispatch Console, a software solution that helps corporate security professionals quickly identify incidents, shorten response times, document events – and ensure the safety of everyone under their protection. The React Dispatch Console combines alert management, computer aided dispatch, and incident reporting in one central application for improved situational awareness and faster response times. The technology enables emergency dispatch centers to receive React SOS alerts around-the-clock, as well as the ability to immediately identify the person in distress – and their exact location.
“The safety capabilities that React Mobile brings to HotSOS are of great value to our hospitality customers facing new legislation at the local level,” said Lee Horgan, CEO of Amadeus Hospitality. “Implementation is extremely easy, and it provides a turnkey solution driven by a combination of GPS positioning and manual status updates provided by team members on an ongoing basis.”
One of Seattle’s ten largest hotels, operating as part of the world’s second largest hotel group, will be among the first properties to enhance worker safety as a result of the partnership.
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