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Ryanair use ArrivalGuides destination content on new city pages to drive conversions

The ArrivalGuides model is unique since it builds on the local expert knowledge of the official tourist bureaus. Through their own log-in to the ArrivalGuides new CMS, tourist bureaus easily write and update information for their destination on a regular basis.

New city pages with in-depth tips and recommendations for each city Ryanair is flying to further emphasize the new customer centric approach taken by the low-cost leader. Long term Ryanair destination content supplier ArrivalGuides, one of the leading suppliers of destination content B2B in the travel industry, was chosen to deliver the content.

Dara Brady, Head of Digital Experience at Ryanair, emphasizes that “High quality inspirational destination information increases conversion rates on our destination pages. Our long term partner ArrivalGuides deliver city content that will help us with this.” The content is also available as downloadable pdf guides and a free app with the potential to use guides and maps offline.

The days are long gone when travel operators wanted destination content only for SEO purposes.

High-quality destination content is key for travel operators to inspire to travel, but also to add security to travelers before they press that precious “Book” button. The “old world” behaviour of talking to your local travel agent to receive tips and confirmation that you chose the right destination has not disappeared in today’s digital travel landscape. This is driving travel operators to adding similar experiences in their digital channels. This was also evident in a survey conducted by Frommer’s Unlimited in 2013 where “71% of travellers say that it is “important or very important to get information about the city at the booking stage.”

The ArrivalGuides model is unique since it builds on the local expert knowledge of the official tourist bureaus. Through their own log-in to the ArrivalGuides new CMS, tourist bureaus easily write and update information for their destination on a regular basis. “The majority of our 140 tourist bureau partners update their content on a monthly basis and many even on a weekly basis,” says Magnus Aideborn, CEO of ArrivalGuides. Magnus continues “This is a significant game changer in a business where most companies rely on writers without the local expert knowledge that would allow them to make sure the best and freshest recommendations are always included.”

Co-Founder & Managing Director - Travel Media Applications | Website | + Posts

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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