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Southwest Airlines introduces Pay with Amazon, enhancing customer experience onboard WiFi-equipped aircraft

Rather than pulling out a credit card, Customers accessing the onboard entertainment portal now have the opportunity to purchase WiFi, messaging, and movies using Pay with Amazon.

DALLAS – Southwest Airlines Co. welcomes Pay with Amazon onboard WiFi-equipped aircraft, offering Customers a new and convenient way to purchase products through the carrier’s onboard entertainment portal, powered by Global Eagle Entertainment. The new payment platform offers Customers the security of using their Amazon account to purchase products.

Rather than pulling out a credit card, Customers accessing the onboard entertainment portal now have the opportunity to purchase WiFi, messaging, and movies using Pay with Amazon. When asked for payment, Customers who choose the Pay with Amazon option will be directed to log in with their Amazon account credentials to complete their purchase.

“We’re continually following the trends of our Customers, looking for ways to enhance the Customer Experience onboard our aircraft. With the addition of Pay with Amazon to our entertainment portal, we’re doing just that,” said Heather Figallo, Southwest Airlines Senior Director of Product Innovation and Management. “We’re so excited to have a great brand like Amazon available for our Customers to enjoy.”

“Pay with Amazon makes it easy for millions of customers around the world to pay using their Amazon account,” said Patrick Gauthier, vice president, Amazon Payments. “We are thrilled to be working with Southwest to offer customers a familiar and trusted way to pay while inflight to destinations all around the United States.”

The Southwest Entertainment portal is designed to deliver a great passenger experience and meet evolving passenger preferences,” noted Alexis Steinman, senior vice president of digital media solutions, Global Eagle Entertainment. “The addition of Pay with Amazon enables passengers to access the wide variety of entertainment and connectivity choices available on Southwest quickly and more conveniently than ever.”

The service provided on the Southwest entertainment portal will be compatible with major mobile devices and operating systems, including iOS and Android, as well as web browsers, and is designed to ensure a seamless and superior quality playback.

Co-Founder & Chief Editor - TravelDailyNews Media Network | Website | + Posts

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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