Travel risk solutions part of brand integration strategy.
FARNBOROUGH, UK – MedAire, the leading provider of medical and travel risk management solutions, will provide MedLink in-flight medical assistance and fit-to-fly gate support to Thomas Cook Group Airlines. The medical advice and assistance service will be on hand 24/7 to assist the 17.2 million passengers that fly the airlines each year. Thomas Cook Group Airlines, including Thomas Cook Airlines UK, Thomas Cook Airlines Belgium, Thomas Cook Airlines Scandinavia and Condor Flugdienst, have already been benefiting from MedAire’s aviation security programme since June 2015.
Daryl Deacon, Thomas Cook Group Airlines’ Director for Safety, said “In our ever-changing world our customers should be confident when travelling with us, knowing that they are cared for in both our planned operations, as much as during unforeseen events. This partnership with MedAire provides our four markets with the same service as part of the integration of our four airlines, affording customers reassurance that no matter the circumstances, our goal is always their safety and wellbeing.”
All airlines within Thomas Cook Group Airlines have access to MedAire’s integrated health and safety services, including aviation travel security briefs, airspace assessments, information and advice to mitigate risk at destination, MedLink in-flight assistance and passenger fit-to-fly gate support.
The benefits of applying the in-flight medical assistance services and the aviation security programme across the group ensures consistent care and quality for customers and employees as part of the Group Airlines’ brand integration strategy.
“Integrated travel risk management solutions are essential to a successful airline operation” said Steven Bates, Managing Director of MedAire Europe. “Our goal is to support the needs across the group as a comprehensive risk mitigation solution that provides support on the ground, at the gate and in the air to ensure the safety and security of the airline’s passengers and crew.”
MedAire is an IATA (International Air Transport Association) strategic partner and a corporate member of AsMA (Aerospace Medical Association) and CAMA (Civil Aviation Medical Association).
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