Umapped accelerates from startup to rapid growth by helping travel brands connect with customers throughout the entire travel lifecycle on personal and social networks to generate additional revenue.
CANADA – Umapped is the new collaborative itinerary and experience solution for travel brands, online suppliers, and the travel agency community that leverages travelers social networks and friends to enhance their travel journey. Unlike many startups that come out of the gate with great ideas but little to no results, Umapped has already seen substantial interest in their platform and acquired a significant customer base from around the world with over 100 Virtuoso agencies, Travel Leaders, Vivanta by Taj and Top Altantico. Umapped will be showcasing their latest innovations at the upcoming Phocuswright Conference November 16-19, 2015 in Hollywood, FL.
Umapped brings suppliers, agents and travelers together to collaboratively create content-rich itineraries, consolidating bookings, curated content, and real-time updates into a mobile tool for travelers that extends to their personal and social networks. The platform is driven by big data utilizing sophisticated algorithms, allowing travel companies to send relevant real-time content at the right time to generate additional revenue and engage with their customers throughout the entire travel lifecycle.
Umapped offers its turnkey White Label SAAS platform to leading travel brands including TMCs, travel agencies and OTAs, tour operators, resorts, and DMOs.
“Whether you’re a travel company, a travel professional or traveler, this platform is changing the way people are planning and experiencing travel together,” said John Gilfillan, co -founder of YTP Young Travel Professionals. “YTP selected Umapped as their partner to bring an innovative itinerary tool to the next generation of industry leaders.”
Based out of Montreal, Canada, Umapped was founded by two visionary entrepreneurs with a passion for travel, Lisa Israelovitch, CEO and Thierry Wong, CTO. Lisa’s hospitality experience ranges from large public companies to building start-ups from a promising idea into a million-dollar success story. Thierry is fanatical about building software systems and has architected and implemented high-performing, fault-tolerant trading systems for the financial industry.
“The travel industry continues to develop fragmented applications that deliver a subset of what travelers want and need,” explains Lisa. “As travel companies communicate with their customers using a variety of channels including static email confirmations, social media, blog posts and online marketing, they are putting the onus on their customers to organize all of their travel details and search for the relevant information they may have read months ago or is buried in their inbox. All the current itinerary tools only enable travelers to consolidate bookings. The Umapped platform connects travelers to their personal and social networks because we know that people rely on friends and family to make travel decisions. Our technology also enables travel brands to proactively consider travelers needs throughout the travel lifecyle, creating continuous experiences and relationships with their customers.”
Customer experience is one of the most powerful competitive differentiators and optimizing the entire voyage means putting travelers needs at the center. The market opportunity for genuine collaboration and engagement solutions between travel companies and travelers is growing exponentially, and Umapped is leading the pack with the first collaborative itinerary and experience tool that gives travel brands the ability to build meaningful and engaging relationships with content for the benefit of their customers.
Erina Pindar, Managing Director of SmartFlyer, adds, “Umapped is a natural fit for SmartFlyer. It’s simple and visual, and our advisors and clients love it.”
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
