The relevance of customer experience and customer service in the travel and hospitality sector continues to be of the utmost
Reports will cover topics such as opportunities in services and payments in sub- Saharan Africa; the online travel and intermediaries
Asia continues to outpace other regions, accounting for 43 of the top 100 cities. This number has steadily increased from
In 2016, 34 million inbound visitors are forecast, with 64% coming from Europe – clearly, imposing restrictions on travel and
Offering large incentive discounts in exchange for immediate payment is a tactic used by a growing number of suppliers as
Travellers are increasingly looking to the internet as the primary tool of trip planning, according to a new survey from