J.D. Power

Digital apps for airline, hotel and rental car play critical role in overall travel experience.

Average customer-cited orice-per-day rental fee stabilizes at $91.

Detroit Metropolitan Wayne County Airport, Tampa International Airport and Indianapolis International Airport rank highest in respective segments.

Davidson Hospitality Group and Dimension Hospitality rank highest in a tie in overall guest satisfaction.

Staff service, effective problem resolution keep guests coming back for more amid ongoing travel boom.

Pivot is the only third-party franchise operator for 21c Museum Hotels brand.

Minneapolis-Saint Paul International Airport, Tampa International Airport and Indianapolis International Airport rank highest in respective segments.

Davidson Hospitality Group ranks highest in guest satisfaction.

The one hotel amenity that guests can’t live without is Wi-Fi. A large majority (81%) of guests accessed the internet

The benchmark, which evaluates guest satisfaction with branded hotels that are operated by the largest third-party management companies, finds that