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J.D. Power

Delta Air Lines ranks highest in two segments; Southwest Airlines ranks highest in one segment.

Digital apps for airline, hotel and rental car play critical role in overall travel experience.

Detroit Metropolitan Wayne County Airport, Tampa International Airport and Indianapolis International Airport rank highest in respective segments.

Davidson Hospitality Group and Dimension Hospitality rank highest in a tie in overall guest satisfaction.

Staff service, effective problem resolution keep guests coming back for more amid ongoing travel boom.

Pivot is the only third-party franchise operator for 21c Museum Hotels brand.

Minneapolis-Saint Paul International Airport, Tampa International Airport and Indianapolis International Airport rank highest in respective segments.

The one hotel amenity that guests can’t live without is Wi-Fi. A large majority (81%) of guests accessed the internet

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