UK European Consumer Centre

Travel-related consumer rights queries increase as disease spreads.

If your return flight is operated by an airline other than Thomas Cook, it may still be valid and operational,

Complaints by UK consumers about accommodation services whilst in Europe are rising.

The enforcement action follows extensive complaints from people encountering hidden costs on collection of their car at the airport abroad.

Complaints and enquiries about car hire in the EU rose by almost 30% in the year to the end of

Many consumers who complain as a result of their flight being delayed or cancelled can seek compensation from the airline,

Figures released by consumer advice organisation UK European Consumer Centre show.

Car hire complaints went up last year (2015) by almost 7% over the previous year. The 7% rise is against