By partnering with Quicktext, H-Hotels.com is able to launch a virtual assistant Velma powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages.
Quicktext, the hospitality specialist in AI and Big data, announces a new partnership with H-Hotels.com, a hotel chain, operating in Central European countries with over 50 years of experience.
H-Hotels.com selected Quicktext for more than sixty hotels that constitute their portfolio including: Hyperion, H4 Hotels, H2 Hotels, H+ Hotels, H.omes and H.ostels. Each brand of H-Hotels group meets guests’ individual comfort needs and travel purposes.
By partnering with Quicktext, H-Hotels.com is able to launch a virtual assistant Velma powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages. Conversations that require human attention are fast-tracked to customer service staff.
H-Hotels.com is pleased to provide guests with the opportunity to communicate in real-time, enhancing their stay and providing the highest level of service they have come to know and expect.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
