CAA repatriates over 95 per cent of all Thomas Cook customers who were due to fly back to the UK on 25 September, day three of the CAA’s repatriation operation.
CAA repatriates over 94 per cent of all Thomas Cook customers who were due to fly back to the UK on 24 September, day two of the CAA’s repatriation operation.
- UK Civil Aviation Authority launched largest peacetime repatriation on 23 September 2019 to bring more than 150,000 people back to the UK
- Yesterday, 70 flights operated to bring back more than 14,000 passengers
- In the first two days of our operation we have successfully flown 20% of the total number of people due to return to the UK
- So far, we have brought over 95 per cent of people back to the UK on the original day of departure of their Thomas Cook flight.
- Over 70 flights are scheduled to operate today, to bring back a further 16,500 people
- Flying programme continues until Sunday 6 October with more than 1,000 flights planned
- CAA wants everyone to continue to enjoy their holiday as we aim to bring people home on their original day of departure with Thomas Cook, or very shortly thereafter.
Richard Moriarty, Chief Executive at the UK Civil Aviation Authority, said: “We have flown home around 46,000 people in the first three days of our operation and around 95 per cent of people have flown home on their original departure date with Thomas Cook. We have now also contacted over 2,000 hotels to enable ATOL protected holidaymakers staying there to have peace of mind and enjoy the rest of their holiday without losing out financially. If a hotel demands extra payments from ATOL protected holidaymakers we would encourage them not to pay, and to call our helpline on +44 1753 330 330. We will not rest until we bring everyone home who is due to complete their holiday on or before 6 October.”
The UK Civil Aviation Authority’s (CAA) flying programme completed 70 flights on the second day of operation, returning more than 14,000 people to the UK. Thomas Cook customers are reminded to check the dedicated website for further information – thomascook.caa.co.uk.
With 12 days remaining and approximately 120,000 passengers still to bring back to the UK, we are working around the clock, in conjunction with the Government and the aviation industry, to deliver the flying programme after Thomas Cook ceased trading.
On Wednesday 25 September, day three of the flying programme, we plan to operate more than 70 flights, with seats for more than 16,500 people to travel back to the UK.
Passengers in North American destinations are advised to check the website thomascook.caa.co.uk for details of how to contact British Airways or Virgin Atlantic who will book you a new seat on one of their flights.
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