Any deposits or payments made directly with Journeys Connect are not protected under the USTOA $1 Million Travelers Assistance Program.
NEW YORK – On April 3, 2023, USTOA was notified that DH Enterprise & Associates and Journeys Connect ended their 10-year business partnership. As a result, thereof, Journeys Connect is no longer an Active Member in the United States Tour Operators Association (USTOA), and does not participate in the USTOA $1 Million Travelers Assistance Program.
“Travel agents and consumers should be aware that DH Enterprise & Associates has confirmed that it currently does not hold any deposits or payments for Journeys Connect’s clients for past or future travel. Any deposits or payments made directly with Journeys Connect are not protected under the USTOA $1 Million Travelers Assistance Program” advises USTOA President & CEO Terry Dale. “DH Enterprise & Associates continues to be a USTOA tour operator member in good standing, participating in the USTOA $1 Million Travelers Assistance Program.”
“DH remains committed to USTOA and its $1 Million Travelers Assistance Program. Our industry has endured a lot over the last few years and DH is here to support its present and future customers. DH is very excited about the future of travel and its continued partnership with USTOA. We wish Journeys Connect the best and are excited to further our long-term vision of operating wholly owned or fully managed travel brands.” says Greg Dejak, DH SVP Finance & Operations.
“We very much value our relationship with USTOA and one of our priorities is to rejoin USTOA as an independent active member as soon as possible” says Marc Kavanagh, CEO of Journeys Connect. “We are also very grateful for the tremendous partnership we’ve had with DH, who has managed our custom group operations since our company was founded in 2013. Our company has grown up now and it is time for us to take all operations in-house and manage as a stand-alone entity.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
