The Hellenic Tourism Organisation (EOT) acted quickly to assist a group of 32 Japanese visitors who were held hostage…
The Hellenic Tourism Organisation (EOT) acted quickly to assist a group of 32 Japanese visitors who were held hostage on a coach for 10 hours while travelling in Greece before being released.
EOT general secretary Evgenios Yiannakopoulos ensured that the tourists were facilitated in every way possible so that they could continue their holiday in Greece.
Representatives of Hankyo Express, the Japanese travel company which organised the tour, said they were completely satisfied with the immediate interest shown by EOT and conveyed their clients' appreciation.
Hankyo Express, which sends more than 20,000 Japanese tourists to Greece each year, stressed that it would continue to offer these tours. It noted that none of its reservations for November had been cancelled.
Yiannakopoulos underlined that EOT's offering to the 32 Japanese tourists of a 10-day cruise of the Greek islands would still be valid for next year as the visitors were unable to undertake it this year.
The incident highlighted the need for a crisis management plan relating to tourism.
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