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Pan Pacific Seattle partners with interTouch

interTouch, a broadband Internet provider to the hospitality industry, has entered into the United States market with the exclusive provision of wired and wireless broadband connectivity to the new…

interTouch, a broadband Internet provider to the hospitality industry, has entered into the United States market with the exclusive provision of wired and wireless broadband connectivity to the new Pan Pacific Seattle hotel. Pan Pacific Seattle becomes the sixth in the Pan Pacific Group to select interTouch solutions.



“interTouch provides fast, reliable and secure wired and wireless services that are on par, if not better, than what is offered in the US market,” said Mark Fancourt, Corporate Director of Information Technology, Pan Pacific Hotels and Resorts. “interTouch’s ability to offer multiple business models and excellent after-sales service, along with their strong product offerings, makes them our number one choice. We have been working with interTouch solutions in our hotels since 2004, and it is a testament to interTouch’s personal commitment and respect for our business relationship that they stepped into a new market with us.”



Pan Pacific has implemented interTouch Internet services in five hotels prior to Seattle, and the hotel and resort group looks to continue building upon this positive relationship.



interTouch will be providing wired and wireless solutions on a converged network throughout Pan Pacific Seattle, including a fully serviced business centre.



“Our guests often comment that they are amazed at the ease and speed of Internet connection the very first time they try,” said Fancourt.



“We are proud that Pan Pacific Hotels and Resorts have selected interTouch to provide our service to their latest and most modern hotel, the Pan Pacific Seattle,” said Charles Reed, Chief Executive Officer, interTouch. “We have enjoyed a long-standing partnership with the Pan Pacific Group, and this new expansion into the United States demonstrates our commitment to grow this relationship globally.”



“Pan Pacific Hotels and Resorts, like all of our hotel clients, can be confident that guests will be able to access seamless connectivity together with unrivalled guest support whenever it is required,” he added. “At interTouch, we recognise the importance of providing a high level of service of world-class hospitality standards to support the hotel’s brand.”

Theodore Koumelis
Co-Founder & Managing Director - Travel Media Applications | Website

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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