Galileo International, Inc., announced an upgraded hotel pricing display called Complete Pricing…
Galileo International, Inc., announced an upgraded hotel pricing display called Complete Pricing. The display now provides Galileo-connected travel agents with the complete price, which adds all taxes and surcharges to the basic nightly rate, and totals it for the entire stay. Galileo agents around the world can now be confident that they are conveying the complete price information to their customer, thus improving customer service.
Complete Pricing provides Galileo-connected agents with a powerful tool that helps them determine the best value during the booking process, said Eileen Kennedy, vice president, Marketing, Galileo Travel Agency Services, Americas. Complete Pricing eliminates `surprise charges` and provides guests with a clear expectation on the total price at check-out.
To launch this new enhancement, Galileo partnered with several leading hotel brands including Supranational Hotels which supported the design and testing phases of Complete Pricing. This tool will prove useful to agents and Web-users alike while providing a competitive advantage at the critical point of sale. In addition, WizCom and Pegasus Solutions both support the new Complete Pricing functionality. In the spirit of true partnership and synergies, Supranational Hotels recently signed a Jumpstart agreement with the Cendant Corporation.
Supranational Hotels is delighted to be the launch partner of the appropriately named Complete Pricing enhancement, said Niels Pedersen, managing director, Supranational Hotels Ltd. The ability to provide the full cost of accommodations will give agents an additional service tool early in the shopping process, ensuring a clear expectation of the hotel bill from the onset.
Alongside Galileo`s Inside Shopper which allows travel agents to shop directly through a hotel group`s central reservation system and Best Available Rate program where travel agents can access the best available published rates offered either online or via the hotel reservation number, Complete Pricing is an effort to provide travel agents with another valuable tool to better service their client. Galileo anticipates a steady increase of hotel participation in Complete Pricing from the 240+ bookable hotel chains in the GDS, accounting for almost 62,000 properties worldwide.
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