Dubai, UAE – The
hospitality group Jumeirah International, has recently been awarded…
Dubai, UAE – The
hospitality group Jumeirah International, has recently been awarded the
ISO 9001:2000 Certification by Lloyds Register for Quality Assurance
for their quality management system. The Jumeirah Beach Club is the third
Jumeirah International property, after The Jumeirah Beach Hotel and Wild
Wadi Waterpark, to implement and achieve the standards as required by ISO
9001:2000.
Just one year after the takeover from the Hilton Group in August last year,
The Jumeirah Beach Club has embraced this management and quality assurance
tool used for maintaining and improving the Quality Management System of
Jumeirah International. The Jumeirah Beach Club has become the third
property within the company to receive this prestigious quality assurance
certification.
The Jumeirah Beach Club`s mission is to achieve the standards of a
world-class boutique hotel and resort through dedicated customer service,
innovative property development, employee motivation and training.
Gerald Lawless, Managing Director Jumeirah International states;
We have always been a firm believer in ISO as a quality management tool
and this commitment is demonstrated in our pursuit as a company in achieving
ISO 9001:2000.
Doris Greif, General Manager, The Jumeirah Beach Club comments: I
am incredibly proud of my team at The Jumeirah Beach Club for achieving such
an important goal already as soon as one year after the takeover from Hilton
and operating under the Jumeirah International umbrella. All colleagues
worked extremely hard to comply to the standards and achieve the ISO
certification and this really reflects the great amount of team spirit and
good teamwork we aspire.
The new ISO 9001 standard is based on eight principles of Quality
Management:
Customer Focus, Leadership, Involvement of people, Process approach, System
approach to management, Continual improvement, Factual approach to decision
making and Mutually beneficial supplier relationships.
The structure of Jumeirah International`s Quality Management System is
supported at the highest level by the company Vision, which outlines the
future direction of the company and the Quality Policy which outlines
management commitment in achieving our objectives for quality. In turn both
are supported by the company`s Guiding Principles, which are the values that
guide Jumeirah International staff through their daily activities.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
