The Department of Transportation reported that 10,193 complaints were filed against…
The Department of Transportation reported that 10,193 complaints were filed against U.S. airlines in 2004 concerning poor service and resources for handicapped passengers. The American Society of Travel Agents (ASTA) would like to remind passengers of the value of booking with a travel agent and to check out ASTA’s consumer Web site, for travel tips. Travel agents who specialize in accessible travel can help make trips run smoother for people with disabilities.
“Because of the unique challenges they face, it’s even more vital that passengers with disabilities work with a knowledgeable travel professional,” said Kathryn W. Sudeikis, CTC, ASTA president and CEO. “Travel agents who specialize in handicapped travel have the expertise to ease the travel process for people with disabilities. Remember, ASTA agents are there at the start, beginning and end of each trip clients plan.”
About 17 million disabled passengers fly each year, according to the Department of Transportation’s most recent estimate. Travelsense.org offers travelers of all needs useful tips.
Among the tips issued by ASTA are:
How to choose a destination:
Many countries accommodate disabled citizens and travelers proficiently, from creating the proper transportation for wheelchair and scooter access to having a wide selection of hotels and restaurants that allow service dogs. Unfortunately, some countries do not support disabled travelers to the same extent. Make sure to ask a travel agent detailed questions about the customs of the country and the services provided at each destination you plan to visit.
How to prepare:
Your health should be the number one priority wherever you travel. Talk to your physician about the trip you have planned and immunizations you’ll need. Be specific when describing the trip to your doctor, including all ports your cruise ship will stop in and all means of transportation you’ll encounter.
How to keep service dogs happy:
Some countries have restrictions on service dogs arriving or simply traveling through their countries, so check with your travel agent first. If service dogs are permitted, discover if any quarantine or vaccination requirements will apply. Be sure to have your dog’s rabies shots and other vaccinations up-to-date, and bring all paperwork to prove it. Ask your travel agent if your hotels will allow your service dog entrance, if there will be an adequate area for the dog to relieve itself and if the airline you plan to use has any animal restrictions.
How to travel with wheelchairs and scooters:
Some large planes have a space to put a manual wheelchair in the cabin, though most wheelchairs and scooters are placed in cargo. They are the last items loaded and the first to come out. Have your travel agent try to book a non-stop flight if possible to alleviate the hassle of getting your chair out of cargo.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
