Terrorist activity and ongoing risks in popular UK business destinations – until very recently seen as low risk – highlights the need for an increased Duty of Care by employers. Overall, business travel spend by UK business travellers was up 30% to £5.82 billion, with number of visits up 7% against 2014 and number of nights up 17%.
LONDON – New analysis(1) by Collinson Group reveals that UK business travellers spent £1.05 billion on business travel trips to the US in 2015, the first time it has risen above the billion-pound mark and up 35% from 2014. Such is the value of the US market that the amount spent in 2015 was more than the combined value of the next two markets: Germany (£451 million, up 26%) and France (£408 million, up 1%).
However continuing unrest in Germany and recent terrorist activity in France, together with the current flooding across both countries, highlights the need for employers to step up their Duty of Care levels for staff as they travel not just to Europe but to other countries across the globe that were formerly seen as low-risk.
Overall, total spend by UK business travellers was up 30% to £5.82 billion, with the number of individual visits up 7% against 2014 and the total number of nights spent on business travel up 17%. In terms of growth markets, the data showed a huge rise in the number of visits and money spent by UK business travellers to Estonia, Latvia and Lithuania. Estonia tops the overall list in terms of growth, with visits in 2015 up 697% against 2014, with spend up 745%. Latvia saw a 541% rise in money spent and a 375% rise in the number of visits.
Despite a rise in global security risks and concerns around terrorism, the data shows that a number of countries in the Middle East and Asia saw a rise in business traffic and spend: a 995% rise in business spend to Pakistan, and a 197% rise to Tunisia, though both countries saw a drop in the number of visits (-13% and -26% respectively). Hong Kong saw a 35% drop in business travel visits in contrast to mainland China, which saw a 9% rise.
These figures reflect bigger global events with some airlines reducing the frequency of flights to certain destinations, which contributes to the drop in number of trips – but those who still visited often spent more on security and additional travel services due to increased concern about their personal safety and security while there.
The rise in business travel traffic and spend – particularly to fast-developing and emerging economies – comes in the wake of research(2) by Collinson Group which found that many firms are falling short on their Duty of Care responsibilities towards staff who travel abroad on business.
Just 44% of companies said they ensure that their staff are issued with company guidelines for travelling on business before they depart, and only 38% admitted that they conduct risk assessments if the employee is going to an area deemed as high risk. A fifth (19%) of HR professionals said their firm had no corporate travel risk partner or Travel Management Company in place.
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Top 10 fastest growing markets in terms of number of visits |
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|
2015 – amount of spend |
2015 – number of visits |
% change inspend vs. 2014 |
% change in visits vs. 2014 |
|
|
Estonia |
£3.98m |
8,746 |
745% |
697% |
|
Latvia |
£3.17m |
7,400 |
541% |
375% |
|
Mexico |
£28.5m |
22,391 |
60% |
164% |
|
Cyprus EU |
£15.5m |
15,642 |
418% |
146% |
|
Bulgaria |
£9.34m |
20,135 |
197% |
131% |
|
Lithuania |
£4.25m |
7,417 |
194% |
105% |
|
Thailand |
£35.4m |
22,514 |
50% |
89% |
|
Israel |
£9.43m |
15,448 |
23% |
57% |
|
Other Caribbean |
£24m |
13,379 |
167% |
48% |
|
Irish Republic |
£262m |
704,547 |
57% |
44% |
|
Source: Analysis of 2015 Travelpac data by Collinson Group |
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Randall Gordon-Duff, Head of Product, Corporate Travel, Collinson Group, said: “The UK and the U.S. have a close economic relationship, underlined by the fact that British business travel there has surpassed the £1 billion mark for the first time. The $17.41 trillion U.S. economy equates to more than 22% of the gross world product(3) – so of course it is a vital destination for UK Plc, underlined by the vast amount of money UK businesses are spending to travel there.”
“However, the world is a different place to what it was just a few years ago. Terrorist activity in countries that used to be perceived as low risk has completely transformed the Duty of Care levels that employers should now be routinely considering for their employees, no matter where their business travel takes them. Companies need to take a long, hard look at the cover they have in place. Many Travel Management Companies, for instance, do not offer a comprehensive security element in their service – and in today’s world, security is a critical element that a company needs to be considering for its staff.”
To help companies manage the business travel needs of their staff, Collinson Group offers 360 Assistance, a unique assistance solution to help corporate clients proactively manage their Duty of Care towards employees. 360 Assistance is a fully integrated medical and security advice and emergency response service aimed at corporates employing frequent business travellers, short-term assignees or expatriate workers. It has been designed to help users in any situation, in any time zone around the world through Collinson Group’s extensive global network.
1 https://www.ons.gov.uk/peoplepopulationandcommunity/leisureandtourism/datasets/travelpac
2 Research conducted by Atomik Research among 103 HR professionals in December 2015 – 52 respondents were from SMEs (firms with less than 250 employees) and 51 from larger corporates (those with more than 250 employees).
Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.
She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
