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dnata selects Amadeus’ breakthrough flight management solution

The Dubai-based ground handler, part of the Emirates Group, handles all Emirates flights and over 100 othercarriers including flydubai.

MADRID, SPAIN – Amadeus announces an agreement with dnata,  to implement Amadeus Altea Departure Control’s Flight Management solution in their centralized load control offices (CLC) in Dubai. The airport ground handler, part of the Emirates group, is now present in 75 airports in 38 countries. The deal spans all Emirates and flydubai domestic and international flights and over 100 other dnata customer airlines using the system.

Under the agreement, Amadeus will provide dnata, which offers ground handling, cargo, travel andflight catering services, with a fully automated solution for managing the weight and balance of all flights it handles from its CLC in Dubai. This solution is a new generation load control platform designed to enable ground handlers to ensure efficient flight departures and optimize the weight and balance process of all handled flights. It improves the productivity of load controllers, and enables greater precision in the forecast and analysis of passenger and cargo load. The system automatically defines optimal load distribution, thereby optimizing fuel requirements for airlines and increasing uplift capacity of aircraft.

“Amadeus’ in-depth experience, vast reach and high level of development will help us gain greater efficiencies through the full automation of our weight and balance system,” said Jon Conway, Divisional Senior Vice President, Airport Operations, dnata. “Furthermore, Altea Departure Control’s Flight Management enables us to provide our airline customers with significant fuel savings. The system’s community and SaaS elements also allow for greater collaboration with our customers. Altea DCS FM is already showing high performance in a centralized load control (CLC) environment, increasing productivity.”

“We are extremely pleased to continue our airport journey having signed the world’s fourth largest ground handler. Amadeus is proud to be part of dnata’s successful growth strategy today and into the future,” said John Jarrell, Head of Airport IT, Amadeus. “We are certain this will only be the beginning of a fruitful relationship as we work closer together with this important customer to offer further enhancements in ground handling. This agreement enables us to strengthen our foothold globally, alongside our 50 ground handlers currently using our solutions today.”

“We are very happy to add an important ground handler like dnata to our growing list of customers in the Middle-East region, where we already have agreements in Egypt, Qatar, Bahrain and Kuwait,” said Francois Weissert, SVP & Chief Technology Advisor Middle East and Asia, Amadeus. “Amadeus believes in the potential of this region, which has established itself as a global air travel hub over the last few years. Since the creation of our regional head office in Dubai, we continue to invest inthis strategic area, growing hand in hand with our customers and the regional travel industry.”

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