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Reduces time to hire by 90%

TUI UK & Ireland slashes recruitment costs by 50%

StepStone, Europe’s leading provider of Human Capital Management solutions, has today announced that TUI UK & Ireland, part of the international leisure travel group, TUI Travel PLC, has implemented its e-recruitment and onboarding solution to support recruitment across its business in the UK and Ireland. The StepStone platform is enabling the company to reduce the time from job offer to contract from three weeks to 48 hours, cut recruitment costs by 50 per cent and create a consistent and superior candidate experience to attract the right talent. Since going live in November 2008 TUI UK & Ireland has managed over 22,000 applications through StepStone’s e-recruitment solution.

TUI UK & Ireland, created after Thomson and First Choice merged in 2007, decided to implement StepStone’s i-GRasp e-recruitment solution across its new business to streamline its application-to-offer process. Now, all candidates apply for positions and receive contracts through its online career site, and, with such high levels of interest from candidates, has had a significant business impact. The company also wanted to differentiate itself by providing a superior candidate experience as part of its service delivery. As a consequence, StepStone’s onboarding module has automated the production of contracts, enabling TUI UK & Ireland to speed up the time to hire and, as a result, provide a more efficient offer process for its candidates. StepStone’s innovations have also enabled TUI to decrease the time it takes to issue contracts for the 1,100 job offers it has made since November 2008 by 90 per cent.

“We’re delighted with the results StepStone has helped us to achieve,” explains Sue Chatfield, Head of Resourcing & HR Services, TUI UK & Ireland. “The quantitative results have been outstanding and we’ve witnessed significant time and cost savings in the first six months alone. But what these figures don’t show is how we’ve also managed to improve the quality of our hires. By being the first company to offer employment to those we wish to hire, we increase our chances of recruiting the talent we’re looking for. We’ve had less candidates decline our offers as the system, as part of our overall recruitment strategy, has allowed us to move more quickly than anyone else. Some of our new recruits have said that they accepted the position because of the overall recruitment experience and the fact that we were the first to get back to them.”

Matthew Parker, Managing Director of StepStone Solutions, comments: “Even in a downturn companies need to develop their employer brand and enhance the candidate experience to secure the best talent. TUI has shown that having the right recruitment technology pays dividends in attracting great staff and strengthening TUI as a key player in the leisure and tourism sector. We’re excited to be involved in TUI’s intensive rebranding programme and helping them cut recruitment costs and shorten hiring cycles.”

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