…
United Airlines announced the Outperform Recognition Program for employees, rewarding them for excellent service to customers, and offering prizes to customers who nominate the winning employees. Eligible customers who are MileagePlus members may nominate eligible employees for service at the airport, on the phone, on a flight, or at any other point in their experience with United and United Express, using United’s mobile app, available for Apple and Android devices.
The initial sweepstakes runs from June 1 through Sept. 30, 2012. At the end of this sweepstakes and future quarterly sweepstakes for as long as the program is continued, the company will select 16 winning employees randomly from the pool of customer nominations to receive cash prizes, with the top prize being $50,000 to one employee. Other cash prizes to employees will be for $25,000, $10,000, $5,000 (three prizes) and $2,500 (ten prizes).
The customer whose nomination is drawn as the Grand Prize winner will win a voucher for two round-trip first-class tickets, valid for U.S. travel, excluding Alaska and Hawaii, or two round trip economy tickets valid for international travel to anywhere that United flies. Other customer prizes include frequent flyer mileage awards.
"At United we’re focused on creating a culture where everyone enjoys coming to work and gives excellent customer service because they want to," said Jeff Smisek, president and CEO of United. "We’re committed to recognizing and rewarding our co-workers when they do an excellent job for our customers."
This is the newest program at United that rewards employees for contributing to the company’s success. For 2011, employees earned $265 million in profit sharing, more than $40 million for on-time performance, and 11 employees received brand new cars for perfect attendance.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
