Omega has built a strong relationship with Delta and Enterprise throughout our 45 years in business.
At this year’s Client Appreciation Holiday Luncheon, Omega World Travel honored Delta Air Lines with the Vendor of the Year award. Joan Bailey and Dave Begley accepted the award on behalf of the airline and shared some of their company’s achievements with the attendees. Delta, like Omega, has invested their time and resources into improving their customer experience, and has seen incredible results throughout the past year.
Delta has flourished as the nation’s top airline for a record-breaking seven consecutive years. They soared above their competition across the board, excelling at services and amenities, distribution, transient and meetings travel pricing, complaint resolution, communication, account management and sales, customer service, networks and partnerships, on time performance, completion, mishandled baggage, and overall value, to name a few. 2017 was also a year for improvements in infrastructure, with many terminal renovations, and upgrades in their fleet of aircrafts. Additionally, the airline launched several new routes to allow their customers to have more flexibility in reaching their destinations.
Omega World Travel also honored Enterprise Rent-A-Car (Enterprise Holdings) with the Car Rental of the Year award. Hannah Buechel and Shawn Ryan accepted the award and shared some of their company’s latest achievements with the attendees. Enterprise, like Omega, has invested their time and resources into improving their customer experience, and has seen incredible results throughout the past year.
Enterprise, along with its brands, National and Alamo, received the top three spots of J.D. Power’s North American Rental Car Satisfaction Study for the sixth consecutive year in 2017. In the study, leisure and business travelers who rented cars at airports in North America were surveyed on five factors of their experience: costs and fees, pick-up process, rental car, return process, and reservation process. Additionally, the American Society of Travel Agents (ASTA) and Travel Weekly recognized the three car rental brands as “travel experts and professionals who make lasting, innovative contributions to the travel sector,” and Enterprise and National were recipients of Travel Weekly’s 2017 Magellan Awards.
Omega has built a strong relationship with Delta and Enterprise throughout our 45 years in business. President and CEO, Gloria Bohan, states that there are “many links in the chain to a successful trip, and working with quality suppliers has benefited our travelers over the years.” Partnerships with excellent vendors like Delta and Enterprise allow Omega to achieve our goal of providing the best possible travel experience for our customers.
Angelos is the news editor for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). His role includes to monitor the hundrends of news sources of TravelDailyNews Media Network and skim the most important according to our strategy.
He currently studies Communication, Media & Culture in Panteion University of Political & Social Studies of Athens.
