eviivo offers first-of-its-kind Generative AI virtual concierge that revolutionises guest communication for Airbnb, vacation rental and boutique hotel owners.
- Website-based, custom-tailored generative AI responses to guest questions, which consistently improves personalisation over time.
- Allows property owners, hosts and hoteliers to build key relationships and reduce mundane tasks while eviivo Concierge answers guest questions 24/7.
- Designed to provide guests answers in any format or theme they command (ie: “be funny;” “show me the best bedroom photos;” etc).
- Automates multi-channel guest interactions through world-class APIs to Online travel Agencies/OTAs (such as Airbnb, Vrbo, Expedia, etc).
- Access to saved AI conversation transcripts through eviivo Conversation’s unified messaging inbox to optimise self-learning.
- Can help create engaging email templates to increase direct and repeat bookings.
- Ability to automate and curate guest experiences through eviivo Suite, including personalised emails, payment reminders, booking confirmations and contactless check-in details.
- Invite guests to leave reviews through eviivo Conversation.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.