Amadeus announced that Continental Airlines will use the Amadeus Electronic Ticket Server (ETS) Interline Gateway to…
Amadeus announced that Continental Airlines will use the Amadeus Electronic Ticket Server (ETS) Interline Gateway to interline electronic ticketing with other carriers. The first of these will be Hawaiian Airlines.
ETS Interline Gateway is the first, fully neutral interline solution, which allows any airline to make their electronic ticket flight coupons available to previously designated interline partners, regardless of the hosting system either airline uses. Carriers can achieve this with a single communication link to Amadeus, which receives, translates and relays the necessary information between the airlines` different systems.
Continental Airlines has developed several successful interline connections with other carriers. The airline has decided to adopt ETS Interline Gateway as an additional option for interline development.
In addition to bringing seamless service to customers who use electronic tickets for their interline journeys, ETS Interline Gateway will allow Continental another option for interline development with other airlines, said Janet Wejman, Continental Airlines` Senior Vice President and Chief Information Officer.
Due to our existing network of communication lines with many airlines, Amadeus has the competitive advantage of being able to offer a ready-made and reliable solution to help airlines fully exploit the potential of their electronic ticketing activities and add multiple airlines through a single connection to the ETS Interline Gateway, commented Hans Jorgensen, Vice President, Airline Business Group, Amadeus. This is especially significant as major airlines aim to move to 100% electronic tickets in the next couple of years, which will necessitate that they are linked to all their interline partners.
Furthermore, ETS Interline Gateway can be integrated easily with an airline`s existing ticketing and reservations architecture, without making significant changes. The only other similar solution in use today requires that at least one of the interlining partners is hosted on the technology provider, he says.
Continental Airlines and Hawaiian Airlines will be the first US carriers to use Amadeus ETS Interline Gateway for their interlining activities, which will commence in September 2003.
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