With an increase of 214 percent over last January’s sales figures, PhoneSuite continues to break its own sales projections while at the same time breaking into new venues within the lodging industry as…
With an increase of 214 percent over last January’s sales figures, PhoneSuite continues to break its own sales projections while at the same time breaking into new venues within the lodging industry as the company stated.
“It used to be that PhoneSuite was regarded as a system for small independent hotels and economy brands,” said Frank Melville, President of PhoneSuite. “But by providing feature-rich PBX lodging solutions at the most affordable price, the PhoneSuite systems have become very attractive to mid-scale properties and major franchise brands within the lodging industry.”
Under Melville’s direction, PhoneSuite has grown from a regional company to a national one, and has experienced triple-digit increases in sales every year. “January and February were incredible months for us and March is definitely on track to become a record-breaking month as well,” said Melville.
According to Melville, PhoneSuite’s large increase in sales can be attributed to being able to quickly and affordably meet the need to integrate telephone, PMS, and guest service solutions into one platform and package.
“A hotel’s phone system is the most vital part of its operation,” said Melville. “It is one of the few operational tools within the lodging industry that is just as important to the staff as it is to the guest; however, telephony can be very technical and that can scare or intimidate a lot of people. It is paramount that hotel owners seek a company that can translate the technical terms into a language everyone can understand while providing 24/7 service and support.”
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
