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International Air Transport Association

Asia-Pacific Symposium: Optimizing the Airline Business Cycle

IATA is organizing a Free Symposium for Asia-Pacific airlines to cover the steps of the airline business cycle…

IATA is organizing a Free Symposium for Asia-Pacific airlines to cover the steps of the airline business cycle and look at ways to improve each one in terms of efficiency, cost savings and incremental revenue generation.



Presenters will share industry success stories and best practices, facilitate interactive discussions and conduct hands-on workshops.



The Symposium`s topics, to be covered in English by leading industry experts, will include:


  • Revenue Integrity: Preventing revenue leakage

  • Pricing & Tariffs: Improving your fare mix

  • Revenue Management: Maximizing incremental revenue

  • Distribution & E-Distribution: Increasing your exposure

  • E-ticketing: Meeting the 2007 industry-wide implementation

  • Frequent Flyer Programmes: Increasing revenues through customer loyalty and CRM

  • Automated Passenger Check-in: Radical cost savings

  • Revenue Accounting: Automation and fraud prevention


Speakers will include:


  • Mr. Paul McClean, Director of International Risks, International Passenger Protection (IPP)

  • Mr. Xia Xinghua, Director General for Eastern China, Civil Aviation Authority of China (CAAC)

  • Mr. Paul Rose, Chairman, Airline Revenue Integrity Group

  • Mr. Zhang Baojian, Regional Vice-President for North Asia, IATA

  • Mr. Patrick Murphy, Director, IATA Interline Tariffs

  • Mr. Josef Loew, Sr. Vice-President of Marketing & Business Development, SMG

  • Mr. Michael Randall, Vice-President of Business Development, ITA Software

  • Mr. Chris Elite, Director e-Business Programs, Unisys

  • Mr. Samuel Lau, Director of Marketing for Asia-Pacific, ATPCO

  • Mr. Ravindra Bhawanani, General Manager, Global Flight Management

  • Mr. Benito Berein, Sales & Accounts Manager, Hahn Air

  • Mr. Cormac Corrigan, Product Development Manager, SITA INC

  • Mr. Klaus Heeder, Director of Business Support Solutions, SITA INC

  • Mr. Philip Fernandes, Vice-President, Kale Consultants




The event will take place 16-17 September 2004 at Hyatt Regency Hotel, Macao

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